Business Management - Customer Focal

Key Responsibilities

• Report to Customer Focal Head to provide technical and operational support aligned with customer needs and business priorities.
• Apply a solid working knowledge of product functionality, system operations, and customer value to enable effective execution and decision-making.
• Coordinate closely with internal stakeholders to manage customer-related activities in compliance with Applied Materials’ business processes.
• Support execution of product strategy by translating customer requirements into aligned internal plans and priorities.
• Manage internal customer requests by driving timely follow-ups, resolving cross-functional dependencies, and escalating risks or issues as needed.
• Track build plans and revenue performance against commitments, proactively identifying gaps, risks, and mitigation actions.
• Drive high-priority initiatives through cross-functional collaboration to achieve customer satisfaction and business objectives.
• Prepare accurate and concise content, data, and materials for key internal meetings and reviews.
• Support internal system management activities to address urgent customer or business needs and ensure continuity of operations.

Core Technical Capabilities

• Technical Expertise: Foundational understanding of customer semiconductor fabrication processes
• Customer Knowledge: Understanding of (specific device segment) fabrication fundamentals and customer manufacturing environments
• Capability Demonstration: Ability to apply technical and customer knowledge to support execution and problem-solving

Business Acumen

• Knowledge of Applied Materials business processes and operational workflows.
• Understanding of product strategy and how customer needs influence prioritization and execution.
• Ability to manage internal customers and align stakeholders across functions.

## Qualifications

### Education:

Bachelor's Degree

### Skills

### Certifications:

### Languages:

### Years of Experience:

10 - 15 Years

### Work Experience:

## Additional Information

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### Shift:

10-Day 8-Hr (United States of America)

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### Travel:

Yes, 10% of the Time

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### Relocation Eligible:

Yes

### Referral Payment Plan:

Employee Referral (Standard)

Salary Range:

$163,000.00 - $224,000.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.