Key Responsibilities
- Maintain accurate, complete, and confidential patient health records.
- Perform medical record analysis to ensure documentation is complete and compliant.
- Scan, index, and manage patient records within electronic medical record systems.
- Process Release of Information (ROI) requests in accordance with HIPAA guidelines and organizational policies.
- Maintain and organize medical records to support efficient retrieval and accessibility.
- Answer and manage the hospital's main switchboard line, directing calls appropriately and providing courteous, professional customer service to patients, visitors, providers, and staff.
- Respond to inquiries from patients, providers, and staff with professionalism and excellent customer service.
- Collaborate with clinical and administrative teams to ensure accurate and timely health information management.
- Meet established deadlines and productivity standards while maintaining a high level of accuracy.
- Adhere to all HIPAA regulations, privacy standards, and hospital policies.
Qualifications
- High school diploma or equivalent required; healthcare-related education preferred.
- Previous experience in Health Information Management, Medical Records, or a healthcare administrative role preferred.
- Knowledge of HIPAA regulations and patient confidentiality practices.
- Experience with Electronic Health Records (EHR/EMR) systems preferred.
- Strong organizational, time management, and problem-solving skills.
- Exceptional attention to detail and commitment to accuracy.
- Ability to manage multiple priorities and meet deadlines.
- Strong communication and customer service skills.
Why Join Us?
- Monday through Friday schedule with no weekends.
- Opportunity to support quality patient care through accurate health information management.
- Collaborative and professional healthcare environment.
- Meaningful role focused on compliance, accuracy, and excellent service.
If you have a keen eye for detail, thrive in a deadline-driven environment, and are committed to maintaining the highest standards of confidentiality and accuracy, we encourage you to apply.
EOE