Project Manager - Travel Development Department (TDD)

Job Description:

Department Overview

Rakuten Travel is a leading online travel service in Japan, dedicated to “Making People Happy with Travel”.

https://travel.rakuten.com/

Since our founding in 1996, we have consistently led the industry, challenging the norms and fostering innovation. With growing aspirations to expand beyond borders as a Global Innovation Company, we are not confined to Japan but continue to strive daily to become the world's premier travel reservation service.

At the forefront of the Commerce & Marketing Company, Travel Development Department (TDD) is distinctive for overseeing the entire spectrum of Rakuten Travel's development and operations. We primarily focus on the following key areas:

1. Globalization of Rakuten Travel to compete in global markets

2. Continuous improvement and strengthening Rakuten Travel’s presence in Japan to increase customer satisfaction

We are seeking like-minded individuals who resonate with our purpose. Join us at Rakuten Travel, propose new forms of travel to people around the world, and strive to be pioneers shaping the future of travel. Your passion and creativity will breathe new life into the travel industry, filled with infinite possibilities. We eagerly await your application and potentially invite you to take on challenges in a diverse environment in collaboration with new peers.

Position:

Why We Hire

We are aiming to become Asia's No.1 online travel service, and to achieve this goal, we need to successfully lead numerous projects. Currently, we are looking for a new Project Manager who can strongly drive these projects to success. To reach our goal, it is essential not only to lead projects but also to implement standardized project management across the organization. We are seeking motivated individuals who share our vision and are eager to grow with us. We look forward to your application.

Position Details

As a Project Manager, you will be responsible for the following tasks:

- Leading the planning, execution, monitoring, and coordination of projects

- Managing project scope, schedule, and quality

- Establishing and improving processes to ensure better collaboration among stakeholders

- Identifying and mitigating risks and issues through risk and issue management

- Reporting project progress and maintaining documentation

- Coordinating the planning of multiple projects within the organization in collaboration with other project managers

- Conducting post-project reviews and sharing knowledge to improve the success rate and efficiency of projects within the organization

- Creating and implementing standardized project management practices across the organization

- Introduction of AI into project management operations

Mandatory Qualifications:

- A shared belief of Rakuten Shugi

- 3+ Years project management experience

- Strong communication skills to work with multiple stakeholders including upper management, product managers, engineers, and QA

- Strong facilitation skills to resolve impediments affecting multiple stakeholders

- In depth knowledge of Project Management and Agile methodologies

- Knowledge of Software Development Lifecycle (SDLC) and processes

- Technical skills needed to extract and manipulate data for project management including Jira Query, scripting, creating dashboards

- Business level of Japanese skill

Desired Qualifications:

- Experience in architecture design in the BtoBtoC or travel industry

- Project management certifications such as PMP (Project Management Professional) or PRINCE2

- Knowledge and experience in development methodologies such as Agile or Scrum

- Experience managing teams with diverse cultural backgrounds

- Excellent communication and facilitation skills

- Proficiency in Japanese communication

- Skills in data analysis and report creation

- Experience reporting to executive or management levels

Others Information: 　

Additional information on English Qualification

English (Overall - 4 - Fluent)

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