Engineering Technician

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

SUMMARY

The Operations Engineering Technician is a detail-oriented and technically skilled role that supports Engineering and Operations. The Engineering Technician works closely with the Operations and Engineering teams to meet production schedules by building product, troubleshoot technical issues, improve product performance, increase production efficiency, decrease cost, create and clarify work instructions and contributes to new product development and the release of these new products to our customers. The Engineering Technician will be a member of the change control team and plays a key role in executing engineering change processes, conducting product testing, and providing technical insights to enhance manufacturing processes and quality. In addition, the Engineering Technician will be a resource to the Operations Assembly Technician team to provide mentorship, training and guidance regarding all products.

KEY RESPONSIBILITIES

• Technical Support: Provide hands-on technical assistance to engineering and production teams to resolve manufacturing and product performance issues.
• Product Testing and Troubleshooting: Conduct experiments, analyze results, and recommend improvements under the direction of engineering.
• Design and Documentation: Create detailed drawings based on existing examples and complete engineering change notices, drawing requests, and print revisions.
• Process Improvement: Review and update work instructions to reflect best practices and improve manufacturing processes.
• Failure Analysis: Perform product teardown and root cause analysis to identify potential failure modes and recommend corrective actions.
• Data Collection and Reporting: Gather and analyze product data from design of experiments and produce professional reports summarizing findings and improvement recommendations.
• Cross-Departmental Support: Provide engineering and drafting support to other departments as needed to drive production efficiency and product quality.
• Engineering Change Process: Execute engineering change processes to ensure accuracy and alignment with project goals.
• New product introduction, being first to engage with the new products from the production team and then to facilitate the transfer and training of the assembly team.
• Informal team leader working with the Value Stream Manager to plan, build and review

PHYSICAL ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

• Ability to lift and carry up to 40 lbs. occasionally, movement within an office complex and in the field.
• Excellent oral, written, and interpersonal skills required.
• Visual acuity needed for close detail work and computer use.
• Ability to work in office, manufacturing, warehouse, laboratory, and occasional field service environments.  
• Ability to stand, walk, bend, reach, kneel, crouch, and move throughout work areas while performing hands-on technical activities, including product inspection, troubleshooting, teardown, repair/rebuild, testing, data collection, and documentation.  
• Ability to lift, carry, push, pull, or move parts, tools, test equipment, and materials up to 45lbs.; heavier items require team lift or mechanical assistance.  
• Ability to use hand tools, basic test equipment, computers, keyboards, and standard office/manufacturing equipment; visual acuity required for close detail work, inspections, drawings, computer use, and documentation.  
• Work may involve general manufacturing conditions, including noise, moving equipment, chemicals, cleanroom or controlled environments, warehouse areas, and required personal protective equipment.  
• Frequent interaction with Engineering, Operations, Quality, Supply Chain, EHS, Facilities, Sales/customer-facing teams, and other internal stakeholders; occasional interaction with customers, distributors, or field personnel to support investigations, field service, or customer recovery efforts.  
• Occasional travel (including international), typically less than 5%, may be required to support field service activities, investigations, training, and customer recovery efforts. 

QUALIFICATIONS

• Associate degree in a technical field preferred, or equivalent combination of education, training, and hands-on technical experience. 
• Experience in manufacturing, engineering, maintenance, technical service, product repair, failure analysis, equipment support, or similar hands-on technical environments preferred. 
• Strong mechanical and electrical troubleshooting aptitude, with the ability to identify issues, investigate causes, and support practical corrective actions. 
• Ability to read and interpret technical drawings, procedures, work instructions, specifications, test requirements, and basic product or equipment documentation. 
• Ability to inspect, troubleshoot, disassemble, repair/rebuild, test, and document findings on products, equipment, tooling, or process-related issues. 
• Ability to safely use hand tools, measurement tools, test equipment, computers, and standard manufacturing or office equipment. 
• Ability to collect, organize, analyze, and communicate technical information clearly through reports, verbal updates, and cross-functional discussions. 
• Practical, improvement-oriented mindset with strong attention to detail, teamwork, communication, and problem-solving skills. 
• Ability to work independently on assigned tasks while knowing when to escalate issues, ask questions, or involve Engineering, Quality, Operations, or other stakeholders. 
• Experience with Continuous Improvement, Lean Manufacturing, Theory of Constraints, Product Failure Analysis & Repair, field service support, equipment reliability, Total Productive Maintenance, Environmental, Health & Safety programs, or sustainability initiatives is preferred. 
• Ability to build strong relationships with internal and external stakeholders and work effectively in a team environment.

Engineering Technician - starting at $29.00 to $35.00 per hour + Quarterly Bonus

Hours are 6:00 a.m. to 2:30 p.m. Monday through Friday

Relocation is not provided for this position.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws.

Attention Applicants:  If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at [email protected] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.