Director, Capital Markets Communications

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

CIBC Capital Markets is a client-focused business that brings deep market insight, advice, and execution to corporate, institutional, and government clients across Canada and beyond. As a Director, Capital Markets Communications you'll shape and deliver integrated communications strategies that strengthen CIBC's profile in Canada, with a primary focus on Global Markets, Global Distribution and Research, and Payments. You'll serve as a trusted advisor to senior leaders, providing strategic counsel and hands-on execution across external communications, media relations, internal communications, executive support, and thought leadership. You'll help protect and enhance the firm's reputation by guiding communications through complex, fast-moving situations and aligning messaging to broader enterprise priorities. This is a high-impact role for a seasoned communicator who brings strong judgment, capital markets knowledge, and the confidence to support senior executives in a dynamic environment.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. 

How you'll succeed

• External Communications & Media Relations - Lead and execute communications strategies that support Canadian Capital Markets priorities across Global Markets, Global Distribution and Research, and Payments, aligned to enterprise objectives.
• Media Strategy & Execution - Manage proactive and reactive media relations, respond to inquiries, identify opportunities to elevate business priorities, and develop press releases, media statements, backgrounders, and question-and-answer documents.
• Executive Support - Prepare senior executives and subject matter experts for media interviews, public commentary, and speaking engagements, and draft internal messages, presentations, scripts, and remarks on behalf of leadership.
• Issues Management - Provide strategic counsel and real-time communications support during market-sensitive or reputational issues, and develop scenario plans, holding statements, and response frameworks in partnership with senior communications leaders.
• Strategic Partnership - Act as a trusted communications advisor to Capital Markets leaders and enterprise partners, offering guidance on stakeholder positioning, engagement approaches, and reputational considerations.
• Thought Leadership - Identify and advance opportunities to showcase CIBC's perspective on capital markets, market structure, and the broader financial system through executive speeches, opinion pieces, and other external content.

Who you are

• You're an experienced communications professional. You bring deep expertise in corporate communications, public affairs, media relations, or a related field, with experience supporting senior leaders in a complex, high-profile environment.
• You understand capital markets. You have strong knowledge of Canadian Capital Markets, including areas such as Global Markets, Global Distribution and Research, and Payments, and can translate complex business activity into clear, credible communications.
• You're a trusted advisor. You use sound judgment, discretion, and a calm, confident approach to guide leaders through sensitive situations, competing priorities, and fast-moving developments.
• You communicate with impact. You have exceptional writing, editing, and verbal communication skills, and can tailor messages for employees, media, executives, and external stakeholders.
• You build strong relationships. You work effectively across teams and functions, and you're skilled at building credibility with senior executives, business partners, and external media contacts.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Communications Support, Cross Functional Projects, Efficiency Improvements, External Communication, Influencing Skills, Internal Communications, Marketing, Partnership Management, People Management, Prioritization, Project Management, Strategic Communication Planning