Senior Software Engineer

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Software Engineer

Mastercard Cyber and Intelligence (C&I) develops and delivers world-class risk, security products, and services for Mastercard customers across the globe. Ethoca’s Salesforce platform is an integral part of our Business Applications and Operations team, with heavy usage from Sales, Account Management, and Customer Support teams for activities such as onboarding, pricing, and contracting.
The Ethoca Business Applications team is looking for a Salesforce Developer for building and maintaining the code and configurations as well as making enhancements and ensuring the overall health of our Salesforce application. A skilled Salesforce developer will help us to improve our business processes, streamline our operations, and provide the best possible experience for our customers.

Key Responsibilities:
• Design and instruct the solution framework to the Salesforce development team.
• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals
• Create POCs for the stakeholders to help them understand the proposed solution and also drive the solution meetings with customers.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Expertise in Integrating systems using REST and SOAP API .
• Experience with Datacloud and Agentforce configurations.
• Managing projects, developing project plans, and monitoring performance.

Qualification:
• Bachelor’s degree in Computer Science or equivalent
• Minimum work experience 6 to 8 years of software development and Salesforce integrations
• Salesforce Developer Certification - Platform developer 1/Platform Developer 2
and Experience developing customer-facing applications.
• Proficient with Salesforce basics, Apex, VisualForce, Lightning Web components, RDBMS and JavaScript Sales Cloud/Service Cloud, SFDX
• Hands on Experience with Webservices, Integrations REST and SOAP.
• Hands on Experience with Data cloud and Agentforce configuration
• Experience with Agentforce automation and prompt builder.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.