Head of Strategic Capability & Strategy, Surgical Vision APAC

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Enterprise Management

Job Sub Function:

Commercial Management

Job Category:

People Leader

All Job Posting Locations:

Beijing, China, Mumbai, India, Seoul, Korea, Republic of, Shanghai, China, Singapore, Singapore, Sydney, New South Wales, Australia

Job Description:

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Singapore; Mumbai India; Seoul Korea; Shanghai/Beijing China; Sydney Australia - Requisition Number: R-079364

Tokyo Japan - Requisition Number: R-080246

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

We are searching for the best talent for Head of Strategic Capability & Strategy, Surgical Vision APAC.

Purpose:

Champion Surgical Vision Commercial Excellence regional capabilities, developing and overseeing strategic capabilities in the areas of Data & Analytics, Sales Force Effectiveness, CRM, Consignment management etc. resulting in NTS growth, share gain and profitability. This role will also be needed to strategize commercial excellence capability building in the region and local markets to enhance value creation and improve effectiveness / efficiency.

Deliver and advance data and analytics capabilities monitoring health of business, giving visibility on the progress of strategic focus areas, and placing input to build regional strategy cross-functionally.

Continuous improvement of sales tools and processes that enhances customer engagement and sales productivity. Implement best practices and streamline processes to enhance operational efficiency and effectiveness.

Lead a team of professionals in the regional office, ensuring the continuous development of skills and capabilities. Shape the future of healthcare. Drive a culture of innovation.

You will be responsible for:

• Advance data & intelligence, advanced analytics, market research/insight to unlock opportunities while building capabilities in these priority areas on regional & local levels

• Deliver business analytics and reports that reflect business performance as per the regional strategy and identify new business opportunities or solve business problems on both regular & needs basis

• Provide sales and x-functional teams data and insights supporting strategic imperatives such as Sales force analytics, consignment management, Marketing metrics management, with an objective to drive measurable outcome and inform strategic decisions.

• Enhance SFE capabilities and standards across APAC in the areas of sales strategy development, SFE improvement projects and incentive planning/execution.

• Own and drive CRM to ensure accurate data collection, organization, and analysis to enable effective customer engagement and sales execution.

• Lead the Commercial Excellence team in the region. Coach, develop, train team members to continuously improve their skills and capabilities.

• Sales Operations. Provide support, resources and tools in markets to perform sales operations tasks, processes and activities. Includes management of sales teams, customer and sales data, sales performance reporting etc.

• Project management of business case whenever required.

• Oversee regional Professional and Commercial Education initiatives.

Qualifications / Requirements:

Required Minimum Education: Bachelor’s degree or equivalent                          

Required Years of Related Experience: Min 10 yrs of experience in healthcare industry, commercial excellence/ops management experience

Required Knowledge, Skills and Abilities:

Experience in

• Business analytics/ visualization, Data strategy & management

• SFE levers e.g., territory design, incentive design, distributor management, etc.

• Go-To-Market plans, new product launches, portfolio optimization, channel management & commercial ops.

• Organizational transformation and/or business process improvement/ change management

• Implementation of IT solution in AP (e.g., SFDC, Consent MGM, Data Lake, BO)

• Strong communication & presentation skills. Confidence to present findings to all levels of team

Required Years of People Management Experience: 7 yrs

#LI-Hybrid

 

 

Required Skills:

 

 

Preferred Skills:

Account Management, Client Management, Commercial Awareness, Commercial Laws, Commercial Management, Corporate Management, Critical Thinking, Customer Effort Score, Customer Retentions, Developing Others, Inclusive Leadership, Leadership, Market Savvy, Negotiation, Operational Excellence, Pricing Strategies, Professional Ethics, Profitability Analysis, Stakeholder Engagement