Enrollment Specialist

Description

Valor Healthcare is looking for a passionate Enrollment Specialist to join our team at the Community Based Outpatient Clinic (CBOC)in Fort Pierce. In exchange for your dedication and experience, we are proud to offer a competitive salary, excellent benefits, three weeks of PTO to start and a weekday schedule.  

About Valor Healthcare

Valor Healthcare is a veteran- and physician-led provider of healthcare services for deserving, resilient patriots – including those who serve or have served in the military as well as those who devote their careers to government service. We aim to deliver high-quality care in a way that upholds the health of our nation’s greatest asset: its people. Valor works hard to earn the trust of those who have faith in us to care for them with respect and through methods that lead to superior clinical outcomes.

Valor is different because of our people

· Our leadership team is comprised of veterans, clinicians, and business leaders dedicated to providing exceptional care and world-class patient experience.

· Many of our colleagues have patriots in their families or are patriots themselves, building a company culture and commitment to customer service that is second to none.

RESPONSIBILITIES

• Understand and follow the guidelines of the VA contract and assist in activities on an ongoing basis, identify and utilize dashboards, primary care almanac, and compass reports on the VSSC Website, reports patient satisfaction data to review and improve care. 
• Utilize VISTA/CPRS to schedule patient appointments following VHA scheduling directives, look up information, track phone calls, manage PCMM, Recall Reminders, and monitor the Electronic Wait List.
• Provide assistance in the process of the monthly billing requirements, collating weekly and monthly statistics, and other reports as required by Valor Corporate office as it pertains to enrollment.
• Develop and provide appropriate daily reports to the VA COR, Administrators, and CBOC program in order to assist in maintaining contract performance measures regarding enrollment
• Coordinate efforts for new enrollees for possible assignment to clinics.
• Travel as needed to CBOC sites, VAMC, Corporate Office, Veteran Service Organizations, etc. to ensure the successful administration of the enrollment program.
• Understand and follow the guidelines of the Department of Veterans Affairs contract on enrollment and access to care guidelines and eligibility issues.
• Other duties as assigned.

Requirements

• Two years experience in a health care setting or equivalent.
• Some understanding of the Department of Veteran Affairs, Military health care system, or equivalent.
• Basic computer skills with regards to MS office applications.
• Ability to handle multiple tasks.
• Strong verbal and written communication, organizational, and interpersonal skills. Good customer service skills are a necessity.
• Annual PPD test
• Must be BLS certified by the American Heart Association within 30 days of employment.
•  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.