- Location
- Services Building (G12), Australia
- Type
- Full-time
- Seniority
- Senior
- Visa
- Not sponsored
- Closing date
- Today
- Source
- Workday
Description
Technology has an important role to play in improving experiences and outcomes for Aboriginal and Torres Strait Islander staff, students and communities.
The University of Sydney is seeking a Senior ICT Business Partner, embedded in ICT to work alongside the Indigenous Strategy & Services portfolio, building trusted relationships and translating strategic priorities into practical technology outcomes.
Joining at an important time of transformation, you will help strengthen the way Indigenous Strategy & Services engages with ICT and ensure technology priorities are understood, supported and progressed across the University.
A targeted opportunity
This is a targeted position for Aboriginal and Torres Strait Islander people under Section 21 of the Anti-Discrimination Act 1977.
While applications are welcomed from all candidates, Aboriginal and Torres Strait Islander applicants will be assessed as a priority for this role.
The University is committed to creating a culturally safe, supportive and inclusive workplace, and to strengthening Aboriginal and Torres Strait Islander representation across its workforce.
The opportunity
As Senior ICT Business Partner – Indigenous Strategy & Services, you will become a trusted technology advisor and a key connection point between the portfolio and ICT.
Working closely with Indigenous leaders, Associate Deans, academics and professional staff, you will take the time to understand their priorities, challenges and opportunities. You will then connect stakeholders with the right ICT expertise and help shape clear, practical and achievable technology responses.
The role combines strategic partnership with operational delivery. You may be working with senior leaders to identify longer-term technology priorities, helping resolve an immediate issue or bringing together ICT teams to progress an initiative.
Your focus will be on building confidence, creating clarity and ensuring stakeholder needs are understood throughout the technology lifecycle.
What you will do
You will:
Build trusted relationships across the Indigenous Strategy & Services portfolio.
Understand business priorities and translate them into practical ICT requirements.
Manage and prioritise technology demand through established governance processes.
Connect stakeholders with ICT delivery, architecture, service and specialist teams.
Support initiatives from early exploration through to implementation.
Identify opportunities to improve systems, services and business processes.
Act as a senior escalation point for ICT issues and service concerns.
Strengthen the overall experience of engaging with ICT.
About you
You are an experienced ICT Business Partner, Technology Business Partner or stakeholder engagement professional who can work confidently across both strategic and operational priorities.
You know how to listen, ask the right questions and build credibility with senior stakeholders. You can translate between business and technology teams and bring structure to complex or emerging needs.
You will bring:
Demonstrated experience in an ICT Business Partner or comparable stakeholder-facing role.
A strong record of building trusted relationships in complex organisations.
Highly developed communication, influencing and stakeholder engagement skills.
Experience balancing strategic planning with practical delivery.
Experience managing and prioritising technology demand.
The ability to translate business challenges into achievable technology outcomes.
Demonstrated experience working with CRM platforms such as Microsoft Dynamics.
Knowledge of ServiceNow or similar service and demand management platforms.
Experience with Microsoft 365, SharePoint and collaboration technologies.
Experience in higher education, government or another large and complex organisation will be highly regarded.
Why join the University of Sydney?
ICT is central to the University’s academic mission, supporting the systems, services and partnerships that enable learning, teaching, research and the day-to-day experience of staff and students.
In this role, your contribution will be visible and meaningful. You will help shape technology priorities for an important University portfolio while working in a collaborative and people-focused environment.
What's in it for you?
At the University of Sydney, we support our staff with a range of benefits designed to enhance your career, wellbeing and work-life balance, including:
17% employer superannuation
generous parental leave and cultural leave
flexible and hybrid working arrangements
salary packaging options
Indigenous mentoring, leadership and career development programs
access to the University’s Indigenous staff network and YURA Network
health and wellbeing programs, including Fitness Passport.
Accessibility and inclusion
The University of Sydney is committed to creating an inclusive recruitment experience for wall candidates.
Adjustments and additional support are available throughout the recruitment process. This may include changes to the interview format, additional time, breaks, accessible locations, receiving materials in advance or other practical support that enables you to participate comfortably.
For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Camila Garcia, carmela.garcia@sydney.edu.au.
EEO statement
At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds.
We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion.
Pre-employment checks
Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University.
Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process.
Sponsorship / work rights for Australia
You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.
How to apply
If you're looking for an opportunity to contribute to meaningful work while building your career in a world-class university environment, we would love to hear from you.
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
The University reserves the right not to proceed with any appointment.
Click to view the Position Description for this role.
Applications Close
Sunday 02 August 2026 11:59 PM
