IAM -Japanese Language Expert

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

The Role

As a System Administrator at Kyndryl, you will be responsible for managing, maintaining, and supporting client IT infrastructure across multiple platforms and services. The role focuses on ensuring system availability, security, compliance, and performance while resolving complex technical issues.

What You Will Do

• Manage, monitor, and maintain client systems, servers, and infrastructure to ensure high availability and performance.
• Troubleshoot and resolve complex technical issues across multiple platforms and services.
• Prioritize and manage incoming support tickets, ensuring timely resolution and adherence to service levels.
• Implement and maintain security controls, compliance standards, and system updates.
• Analyze system performance, identify potential risks, and recommend proactive improvements.
• Support modernization initiatives by evaluating and implementing new technologies and solutions.
• Collaborate with technical teams, stakeholders, and clients to deliver effective IT solutions.
• Maintain accurate system documentation, incident records, and operational procedures.
• Identify opportunities for process optimization, automation, and business growth.
• Share technical expertise and best practices while contributing to knowledge-sharing initiatives.

Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills & Qualifications:

• JLPT N1 preferred / N2 /N3 minimum.
• 5 years' experience
• Strong Japanese reading, writing, listening, and speaking skills.
• Good English communication skills.
• Ability to understand Japanese business etiquette and workplace culture.
• Strong communication, coordination, and interpersonal skills.
• Relevant experience working with Japanese clients or teams is an advantage.

Preferred Technical and Professional Experience:

• Automation experience, especially IaaS (infrastructure as a code)
• Vulnerability management
• Microsoft Active Directory and federation services

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.