Housing Coordinator - Yellowstone National Park

Overview

 

Live. Work. Explore. as a part of our Housing team in Yellowstone National Park!

 

Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As the Housing Coordinator, you will play a vital role in supporting the day-to-day administrative functions that keep the park running smoothly.

 

Job Summary:

Provide administrative support for Housing operations by maintaining employee records, ensuring confidentiality, and assisting with housing-related processes. Build positive working relationships with managers and employees, deliver professional customer service, and support department operations through teamwork, flexibility, and adherence to company policies and legal requirements. 

The Details:Position Type: SeasonalSeason Dates: April 2027 - October 2027Pay: $18.25/hr

 

Life in Yellowstone: 

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost
• Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
• Free Yellowstone & Grand Teton National Park pass
• Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program 

Benefits: 

• Xanterra offers competitive benefit programs and services for eligible employees. For more information, click here. 

Responsibilities

• Thoroughly, accurately, and promptly process all administrative functions within the Housing office.
• Establish strong, collaborative relationships with HR/Housing Managers, department managers, and employees on location to foster open communication and teamwork.
• Maintain high standards of guest service and confidentiality when interacting with staff, ensuring professionalism and discretion at all times.
• Keep accurate records of all employee and departmental files, updating and organizing them in accordance with company policy and legal requirements.
• Provide proper security and confidentiality around employee files and information, implementing protocols to safeguard sensitive data and limiting access to authorized personnel.
• Serve as a role model for employees by maintaining a professional demeanor, observing all Xanterra Parks & Resorts policies, and adhering to state and federal laws.
• Support fellow staff members and contribute to team effort in whatever capacity may be needed, offering assistance and adapting to changing needs.
• Perform other duties as assigned, including taking on Residence Coordinator responsibilities when scheduling necessitates it, and remaining flexible to support department operations.

Qualifications

• Ability to work within a fast paced and quickly changing environment.
• Basic knowledge of Company policies and procedures, Park/Company guidelines and resources for cases with extenuating circumstances.
• Intermediate to advanced knowledge of Microsoft Word, Excel, and Outlook.
• Excellent oral and written communication skills.

Physical Requirements include:

• Able to walk or stand for at least 30 minutes at a time.
• Capable of lifting and carrying up to 50 pounds.
• Able to work above 7,700 feet elevation.
• Can navigate housing facilities and climb stairs daily.
• Walks regularly between HR and other department offices.
• Able to sit for 30–120 minutes or more.
• Can walk continuously for up to one mile.
• Comfortable walking on uneven, icy, or snow-covered terrain.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.