Law Firm Receptionist

Description

West Coast Trial Lawyers is a leading personal injury law firm with over $2 billion recovered for clients. Known for our results-driven approach and commitment to exceptional client advocacy, we represent individuals in complex personal injury matters against major corporations.

Position Overview

We are seeking a professional, personable, and highly organized Bilingual Receptionist to join our growing team. As the first point of contact for our firm, this individual will play an essential role in delivering an exceptional client experience while supporting daily office operations.

The ideal candidate is an effective communicator who thrives in a fast-paced environment, demonstrates strong attention to detail, and is comfortable assisting clients in both English and Spanish.

Responsibilities:

• Answer, screen, and direct incoming calls promptly and professionally
• Greet clients and visitors, ensuring a welcoming and professional experience
• Respond to general inquiries and provide accurate information or direct requests to the appropriate team members
• Maintain accurate client records and update information within the firm's case management system
• Coordinate appointments, manage calendars, and assist with scheduling
• Perform general administrative duties, including scanning, copying, filing, and processing correspondence
• Collaborate with attorneys and internal teams to support efficient daily office operations

Requirements

• Fluency in English and Spanish required, with excellent verbal communication skills in both languages
• Previous experience in reception, customer service, or administrative support preferred
• Strong interpersonal skills with a professional, friendly, and client-focused approach
• Proficiency in Microsoft Office, including Outlook, Word, and Excel
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities
• Dependable, punctual, and able to maintain confidentiality when handling sensitive information
• Ability to thrive in a fast-paced, professional office environment

Compensation: $20.00 - $22.00 per hour

West Coast Trial Lawyers offers health, dental, and vision insurance, life insurance, a health savings account (HSA), a 401(k) plan with employer contributions, paid time off, and sick leave.