Regional Operations Director, Textiles Business DACH

We're looking for a Regional Operations Director to lead our Textiles DACH's operations organization, reporting to the Managing Director. You'll take full ownership of the region's P&L, cash flow and working capital, lead a multi-site team across laundries, customer care and logistics, and act as an authorized signatory (Prokurist) for the business DACH's legal entities. It's a hands-on leadership role for someone who wants to build a lean, commercially strong operation and grow it.

Travel: 40–60%

What You'll Do

Leadership & people

• Supervise the DACH management team: performance management, talent management and succession planning
• Own health & safety: deployment, continuous improvement and enforcement of H&S processes, including the relevant legal responsibilities
• Partner with HR on hiring, onboarding and retention
• Lead training plans to build strong competence levels among laundry operators and technicians

Financial performance

• Own the P&L, identify cost improvement opportunities and maximise revenue
• Manage working capital: accounts receivable, accounts payable and inventory
• Build the annual budget and provide monthly forecasts with your Finance business partner

Commercial growth

• Support the sales team in hitting growth targets and building action plans
• Build and maintain close relationships with key and target accounts
• Work with Marketing and Product Management to shape service design
• Develop and continuously improve a sales and operations planning process

Operational excellence

• Lead the lean conversion of laundries (5S, Standard Work, Pull/Kanban, DPM)
• Build a lean, value-focused process framework for operational and commercial excellence
• Ensure compliance with QESH quality procedures and other relevant standards

Governance & strategy

• Act as a member of the Textiles Business Leadership Team
• Lead monthly Level 3 Operations Reviews; participate in Level 2 reviews
• Participate in the annual strategy process, including Value Creation Plan reviews
• Translate CWS Cleanrooms' strategy into a cascaded Textiles Business DACH strategy
• Serve as a registered Director (Managing Director or Prokurist) for Textiles DACH legal entities

What We're Looking For

• MBA or similar degree
• At least 5 years leading a manufacturing organisation with 200+ employees
• At least 3 years' experience building continuous improvement cultures and deploying relevant tools in manufacturing; a formal qualification (e.g. Master Black Belt, Certified Practitioner, or similar) is a plus
• A proven track record in B2B business development
• Experience with global GMP standards or comparable quality standards is a plus
• Fluent in English and German; other languages welcome
• Willing to travel 40–60%

You Are

• A team player with proven leadership skills
• Hungry for learning and growth
• Well organised and structured, with strong quantitative and analytical skills
• Articulate, with naturally good communication skills
• Commercially astute, with an ability to spot an opportunity
• A self-motivated self-starter

CWS Cleanrooms – Run by XPERTS

Your reliable full-service partner for cleanroom solutions

With CWS Cleanrooms services, our customers' cleanroom processes run reliably, efficiently, and sustainably. Our team of experts develops tailored solutions for clothing, cleaning, consumables, on-site services, and training—each individually adapted to specific requirements. We ensure that our customers can focus on their core business—we take care of the rest. Find more information here