Recreation Coordinator - Intergenerational Center

The Town strives to enhance the community’s health, safety, and quality of life by serving its residents and businesses through proactive, responsive, and inclusive leadership. 

Department

The Parks and Recreation Department’s mission is to create community through people, parks, and programs. The Department provides a wide range of year-round recreational programs, classes, sports leagues, camps, and community events serving residents of all ages.

Position

Under general supervision, the Recreation Coordinator performs a variety of work which may include planning, organizing, coordinating, implementing and supervising recreation programs, activities and services in a specified area, such as sports or recreation programming in support of a Town-wide program; and to perform a variety of professional and technical tasks related to program responsibilities and other work as assigned. 

The ideal candidate is a collaborative, creative, and customer-focused professional who is passionate about developing high-quality programs, events, and services that bring generations together and enhance the quality of life for the Corte Madera community. The successful candidate will be skilled at building relationships, identifying community needs, and creating welcoming and inclusive opportunities for residents of all ages and abilities.

Key attributes include:

• Communication & Customer Service: Ability to communicate clearly, professionally, and respectfully with participants, families, instructors, community partners, volunteers, and Town staff while providing responsive and welcoming customer service.

• Community Engagement: Committed to building positive relationships with residents, community organizations, local partners, and service providers to expand programming and strengthen community connections.

• Inclusive & Welcoming Approach: Demonstrates an ability to create programs and environments that are accessible, engaging, and welcoming to individuals of varying ages, backgrounds, interests, and abilities.

• Teamwork & Collaboration: Works effectively with colleagues and community partners to foster a positive, cohesive, and service-oriented environment.

Above all, the ideal candidate is enthusiastic about creating a vibrant Intergenerational Center that serves as a welcoming community hub where people of all ages can connect, participate, learn, and build meaningful relationships.

• Develop, implement, coordinate and evaluate recreation activities, services and programs in designated areas such as children’s, youth or adult services.
• Takes lead role in planning, scheduling and organizing recreation programs, special events and activities; recruits, hires and monitors instructors, students, contractors, seasonal and part-time staff, as appropriate; trains and organizes staff, manages patron registration; coordinates and schedules use of facilities, including athletic fields, facilities, parks, and playgrounds as appropriate. 
• Preparation of appropriate materials for department catalog. 
• Promote and coordinate assigned programs and activities, including preparing and distributing public information and program marketing materials such as news releases, flyers, schedules of events, pamphlets and online marketing materials. 
• Provide information related to assigned programs for the purpose of evaluating effectiveness and recommendations for improvements or modifications; help conduct research and surveys regarding recreation issues, techniques, programs and equipment; recommend new activities, programs and services. 
• Provide input and submit budget requests during the preparation and administration of the recreation program budget for assigned area(s); requisition services, supplies, materials and equipment. Analyze needs for staff, equipment and other resources and prepare associated reports and documents. 
• Promote Town recreation programs in the community; respond to inquiries and concerns regarding recreation activities; research and resolve conflicts within scope of responsibility.
• Perform outreach to the community, community organizations, and schools, inform community members and organizations about recreation services, programs and collections. 
• Follow departmental and town-wide policies and procedures and any other governmental regulations as they relate to the supervision of recreation participants and general work practices.
• Maintain logs, files and other record keeping systems; gather and monitor information and prepare and present periodic statistical, financial, and operational reports. 
• Utilize current and emerging technology to manage program activities such as lesson plans, program information, marketing, registration, service level and patron satisfaction surveys, and other program record keeping activities. 
• Respond to and resolve difficult, complex and sensitive patron complaints and inquiries. 
• Provide regular oral and written reports to supervisor(s) regarding program operations, issues and needs.   
• Participate in meetings, committees or projects intended to enhance services or promote consistent policies and procedures across the department, as assigned. 
• Build and maintain positive working relationships with co-workers, other Town employees, contractors, and the public using principles of good customer service. 
• Maintain awareness of emerging trends in recreational programming, services, equipment, and technology used to support, enhance or improve service delivery. 
• As needed, assist the public at the front counter and on the phone; answer questions and provide information to the public; receive and review registration applications for completeness, register participants; take reservations for building use; participate in developing office procedures; train staff in any software used to carry out departmental programs. 
• Perform duties as a Disaster Service Worker as needed per California State law. 
• Perform other related duties as assigned. 

• Current principles, practices and leadership techniques characteristic of a municipal government recreation program, professional recreation best practices and procedures, methods and techniques of program development, coordination and service delivery. 
• Rules, regulations and standard safety practices for age appropriate recreation activities. 
• Principles and practices and techniques of public relations, community outreach and service promotion. 
• Principles, practices, methods, of needs assessment and program evaluation. 
• Statistical research methods as applied to evaluation of recreation programs. 
• Automated systems and applications and techniques for automating, promoting and publicizing recreation services, programs and events, including registration for programs, classes and events. 
• Applicable federal, state, and local laws, codes, rules, and regulations, pertaining to recreational programming and services, including mandated reporting and working with minors under the age of 18. 
• Corte Madera Parks and Recreation and Town of Corte Madera policies and procedures as they relate to recreation programs and services, workplace safety, and employee conduct, service needs, and general culture of the Corte Madera community. 
• Administrative principles and practices of recreation programs and services, including program planning and evaluation techniques and the budget development and implementation process. 
• Thorough knowledge of the practices and techniques of administrative and financial record keeping, data analysis and report preparation. 
• Principles and practices of positive customer service and public relations. 
• Best practices and techniques to educate customers and staff. 
• Computer hardware and software programs such as Microsoft Office Suite, general modern office equipment, patron personal access devices, and other electronic devices and systems used in recreational programming and service delivery. 

• Develop, plan organize, schedule and lead effective recreation programs and activities. 
• Recruit, hire, train and monitor staff, students and volunteers. 
• Understand and apply policies and procedures, laws, rules and regulations and adhere to program standards and objectives. 
• Use automated or computerized systems and tools, including Microsoft Office suite. 
• Learn and utilize new technology. 
• Use a computer and other technology, including software, hardware and the Internet, sufficient to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies. 
• Perform online and electronic searches to gather data and compile information. 
• Make effective presentations to groups and representing the Corte Madera Parks and Recreation program to the public and among professional colleagues. 
• Demonstrate initiative and sound judgment necessary to make responsible decisions, especially when coordinating or leading recreation programs and activities. 
• Communicate clearly and effectively, both orally and in writing. 
• Establish and maintain cooperative working relationships. 
• Develop effective marketing strategies and materials. 
• Make procedural decisions and judgments. 
• Ability to manage a heavy seasonal workload and manage time accordingly. 
• Analyze information logically and creatively to identify problems, drawing valid conclusions and developing effective solutions to operational and customer service problems. 
• Perform accurate data entry and records maintenance and generate statistical reports. 
• Monitor and/or maintain quality control standards. 
• Develop, plan and implement short and long-range goals. 
• Provide leadership in establishing effective working processes, relationships and communication, ensuring high productivity and quality public service. 
• Organize and manage complex projects and competing priorities simultaneously. 
• Travel to program sites, events, meetings, as needed. 
• Serve as a Disaster Service Worker as needed in emergencies per California State law.

• Four (4) or more years of increasingly responsible professional work in recreation or education performing duties similar to those of a Recreation Coordinator in the Town of Corte Madera. 

• High school diploma or GED.   

• Bachelor’s degree in recreation administration, leisure services, physical education, education, business administration, public administration or a related field is highly desirable. 

• CPR/AED and First Aid certification preferred (or ability to obtain within 60 days of hire). 

• A completed Town of Corte Madera Employment Application

EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION