- Location
- Cebu City, Cebu, Philippines · published
- Type
- Full-time
- Department
- Transportation
- Source
- Workable
Description
Overview of the Role
The Operations & Information Specialist supports the governance, operations, and continuous improvement of the Business Advisory & Tax (BAT) division. The role is heavily focused on SharePoint administration, information management, process improvement, policy development, document governance, and stakeholder coordination. This position works closely with BAT leadership to ensure information is secure, accessible, compliant, and organized while improving operational efficiency across the division.
Main duties include:
- Design, develop, and maintain SharePoint sites, document libraries, metadata, permissions, and information architecture.
- Establish and enforce document governance standards, including access controls, retention policies, version control, and records management.
- Administer BAT-specific software applications, including user access management, testing, issue resolution, and documentation.
- Develop and maintain policies, procedures, process maps, templates, and operational guidelines.
- Identify process inefficiencies, control gaps, and improvement opportunities.
- Coordinate operational improvement projects, testing, communications, and change management activities.
- Create training materials, user guides, and knowledge resources for staff.
- Provide ongoing support and guidance regarding information management, governance, and BAT applications.
- Collaborate with internal stakeholders and external providers to deliver effective operational solutions.
Benefits
500K per incident HMO coverage + Dental & Optical benefits 2-week paid Christmas vacationElectricity & Data subsidies25K Educational Assistance Training and equipment will be providedFixed Schedule of Mon-Fri from 7 AM to 4 PM