Account Manager

Venture Solutions, a Taylor Company, is a dynamic, diversified company with big plans for the future ― and your career. We power our employees’ potential and strive to create opportunity and security for every member of the team. If you’re ready for something bigger ― more challenge, more variety, more pathways for professional growth ― we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for people like you.

Ready to reach your potential? It’s time to look at Taylor.

Your Opportunity: Venture Solutions is looking for an onsite Account Manager to support our Clients & Account Management Team in Arden Hills, MN.

This location adheres to the Federal Information Security Management Act (FISMA). All employees must undergo a federal background check, which requires U.S. citizenship

Your Responsibilities:

• Inventory Management Process:  the process of obtaining base stock quotes, ordering stock, monitoring stock levels and addressing base stock quality.
• Change Request Process:  the process of communicating and implementing customer’s requested project changes including pricing.
• Pricing Process:  the process of loading and updating pricing as needed after the client is sold and completing mid-year and annual reviews.
• Quoting Process:  the process of providing price quotes as requested from the client after the account is sold.
• Daily Account Management Process:  the process of communicating with the plant, client and sales regarding project specific information on a daily basis.
• Reporting Process:  the process of designing and presenting client specific reports based on contractual turn-time.
• Customer Relationship Process (knowledge):  the process of understanding the client’s business in order to clearly identify further opportunities to leverage solutions as well as facilitate the client’s daily requirements (account growth).  Take action on incremental growth opportunities.
• Invoicing Process:  the process of understanding and communicating the client’s invoicing requirements to ensure the desired output.
• Success Measurement Process:  the process of reviewing the SBU products and performance to effectively facilitate Customer Service goals and objectives.
• Systems Process:  the process of managing input into the appropriate Systems.
• Communications Process:  the process of interacting with clients via conference calls, meetings, and face-to-face presentations at locations appropriate for the client.
• Problem Resolution Process:  the process of identifying and resolving quality issues.
• Process Improvement:  the process of using tools to identify areas of opportunity and changing processes to improve efficiency, effectiveness and account profitability.
• Account Implementation Process:  the process of implementing a new account and changes into the system.
• Production Process:  the process of ensuring production has the resources, data and specifications to produce the jobs.

You Must Have:

• High School Diploma
• Three or more years’ experience in related customer service positions
• Examples of successful account management in a service related business
• Excellent organizational/time management skills, strong attention to detail and the proven ability to manage process improvements

The anticipated annual salary range for this position is $60,000 - $70,000. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Venture Solution’s total compensation and benefits package for employees.
 

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About Taylor Corporation
One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands.

With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.