WA - WelshpoolJD attached.

Administration Coordinator WA

Telecommunications | WA Field Module

Are you a highly organised administrator who thrives in a fast-paced operational environment? Service Stream is seeking an Administration Coordinator to provide critical support across the WA Field Module, helping drive the successful delivery of MDU builds, network operations, and associated workstreams. This role is ideal for someone who enjoys coordinating multiple priorities, supporting stakeholders, and ensuring operational excellence through strong administrative discipline.  

About the Role
As the Administration Coordinator, you will support the State Manager, Area Managers, and Field Supervisors by delivering high-quality administrative, program, and operational support. You'll play a key role in maintaining program continuity, driving efficiency, and ensuring accurate reporting, compliance, and documentation across the business.  

Key Responsibilities
•    Driving across varies sites collecting documentation from stakeholders 
•    Manage MDU waivers, quotes, build support, complaints, defects, notifications, and program documentation.
•    Coordinate work order creation, allocation, updates, and closure.
•    Prepare weekly and monthly KPI reports, dashboards, and performance summaries.
•    Support meeting coordination, agendas, minutes, and action tracking.
•    Maintain operational logs, compliance registers, training records, and workflow documentation.
•    Assist with onboarding field resources and supervisors.
•    Liaise with internal stakeholders and client representatives, ensuring timely communication and issue resolution.
•    Support quality assurance, audit preparation, compliance reporting, and continuous improvement initiatives. 

What We're Looking For
We're looking for a proactive and detail-oriented professional who can confidently manage competing priorities while supporting multiple operational leaders.

To be successful, you'll bring:
•    Experience in administration, program coordination, or operational support roles.
•    Exposure to telecommunications, construction, utilities, or field-based operations (highly regarded).
•    Strong reporting, data entry, document management, and workflow coordination skills.
•    Excellent organisational and communication abilities.
•    Advanced attention to detail and a commitment to accuracy.
•    Confidence working with Microsoft Office, CRM/ERP systems, and digital workflow tools.
•    A current driver's licence. 

Why Join Service Stream?
At Service Stream, we're One Team. We value:
•    Safety – We care about our people, customers, and communities.
•    Delivery – We deliver on our commitments.
•    People – We foster an inclusive and supportive workplace.
•    Accountability – We take ownership of our results.  

If you're a motivated administrator who enjoys supporting operational teams, improving processes, and contributing to the success of large-scale telecommunications programs, we'd love to hear from you.

Apply now and help drive operational excellence across Western Australia.

Administration

How to Apply