Administration Coordinator - Clean Heat

The Function & Team

In 2018 Triple Point was appointed by the Department for Business, Energy & Industrial Strategy (now the Department for Energy Security and Net Zero) to the role of Delivery Partner for its £320m Heat Network Investment Project (HNIP). The fund’s aim was to accelerate the design and construction of Heat Networks across England and Wales to help the Government deliver the cost-effective carbon savings required to meet the UK’s future carbon reduction commitments.

In early 2022 TriplePoint was successful in its bid for the Delivery Partner role for the Green Heat Network Fund (GHNF), a successor scheme to the HNIP that is deploying more than £700m of grant funding to decarbonise existing networks and fund new low carbon networks in England. As Delivery Partner, Triple Point is responsible, among other things, for identifying viable projects from the current c£2 billion pipeline of potential public sector projects as well as other suitable schemes from the public, private and third sectors.

In 2025, following a competitive process, Triple Point was appointed to deliver the next phase of the fund under a five-year contract running to 2030. The Government has since confirmed funding of £195 million a year through to 2029/30.

Key Responsibilities & Role Purpose

The Clean Heat Administration Coordinator will provide day-to-day organisation, data management and reporting assistance needed to maintain an accurate and well-controlled portfolio of heat network projects. They will support Triple Point in its administration and management of the Green Heat Network Fund on behalf of the Department for Energy Security and Net Zero (DESNZ).

The role will lead on record keeping, documentation, actions and maintaining accurate and current input portfolio information. They will support relationship and portfolio leads by providing reliable information and data on project delivery to facilitate decision-making.

The postholder will coordinate information from project teams and internal colleagues, maintain a clear audit trail, assist with scheduled and ad hoc reporting, and follow up missing or overdue inputs. This is an administration-led role.

1. Systems, pipeline and data quality

• Maintain complete and up-to-date project records in the programme's trackers and document-management systems.
• Reconcile information across systems and trackers, investigate gaps or conflicting entries and refer unresolved issues to the relevant portfolio or programme lead.

2. Reporting assistance and financial administration

• Collate, format and quality-check project data for internal management information and regular reporting to DESNZ and respond to ad hoc DESNZ queries.
• Assist with the preparation and maintenance of pipeline trackers, forecasts and forward-looking cashflow information, ensuring that assumptions, sources and changes are clearly recorded.
• Prepare drafts of routine reports, dashboards and summaries, highlighting missing data, anomalies, delivery challenges and material changes.

3. Team, governance and meeting support

• Provide administrative support for internal reviews, assessment activity including preparing documentation packs.
• Provide administrative cover across the portfolio and programme team and undertake other reasonable coordination duties.
• Support external delivery partners in the management of project reporting requirements and deadlines, including following up on missing, late or incomplete monitoring and reporting submissions.

4. Compliance and professional standards

• Follow scheme controls and escalation routes, including promptly raising potential fraud, misuse of scheme rules, conflicts of interest or other compliance concerns.
• Work accurately, transparently and impartially, maintaining a reliable audit trail and applying agreed processes consistently.
• Contribute ideas that reduce avoidable administration, strengthen data quality including for reporting to DESNZ and make portfolio reporting more efficient and reliable.
• Handle commercially sensitive and personal information carefully, following data-protection, confidentiality, records-management and information-security requirements.

General

The Employee's duties will include, but will not be limited to, the responsibilities set out above. The role description may be reviewed as the programme develops.

Experience

Essential

• Strong administrative and organisational skills, with the ability to manage competing deadlines, follow through on actions and keep several workstreams moving.
• A careful and methodical approach to data entry, document control, records and written communications, with confidence checking the quality and completeness of information.
• Clear, professional written and verbal communication, including the ability to explain processes, draft concise correspondence and produce reliable meeting notes.
• Ability to gather information from several sources, follow up missing inputs and present data clearly in routine reports, tables and summaries.
• Confidence using Microsoft 365, particularly Excel and SharePoint, and the ability to learn document-management systems quickly.

Desirable

• A working knowledge of Power Query, Power BI, APIs or other data transformation tools.

Personal Qualities:

• Ability to distinguish routine matters from those requiring escalation and to handle sensitive or confidential information appropriately.
• A collaborative and adaptable working style, with a willingness to provide cover, improve processes and take ownership of routine tasks.

Why Join us?

• You’ll join a talented, collaborative team in a connected environment where ideas and initiative are valued.
• Be part of a growing and innovative team
• We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression.
• Opportunities for professional development and career progression.

At Triple Point, high performance means living our values every day:

• Stay Curious.
• Be Generous.
• Take Thoughtful Action.
• Pull Together.
• Own It.

In line with our values Stay Curious and Take Thoughtful Action every employee has access to AI tools. We see technology as a co-pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgement.