Hiring.Camp

Service Operations Specialist

KLA

·

4 days ago

Location
KOR-Gyeonggi-do-Dongtan-KLA, Korea, Republic of
Type
Full-time
Department
Operations
Source
Workday

Description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

1. Revenue and Settlement Management

Manage sales data and perform settlement-related activities.

  • Issue tax invoices
  • Enter and manage sales data
  • Handle customer settlements and accounts receivable (AR) management

2. Customer Support

Respond to customer inquiries and process customer requests.

  • Handle inquiries via phone and email
  • Receive customer requests and coordinate with internal teams
  • Manage customer complaints and feedback

3. Order and Procurement Management

Manage sales orders and purchase orders for products and services.

  • Prepare and maintain quotations and contracts
  • Process and register purchase orders
  • Monitor order fulfillment and delivery schedules

4. Operations Administrative Support

Provide administrative support to facilitate Operations activities.

  • Coordinate meeting schedules and prepare meeting minutes
  • Enter and maintain data in the CRM system
  • Manage customer equipment and asset information

5. Sales Documentation Management

Create, maintain, and organize sales-related documents.

  • Prepare sales reports and performance data
  • Manage proposals, contracts, and other sales documents
  • Maintain document filing and sharing systems

Minimum Qualifications

• Bachelor’s degree (any major)
• 0~3 years of related experience (학사 신입 지원 가능)
• Preferred: Proficiency in reading and writing English (capable of business email communication)
• Proficient in Microsoft Office applications with a proactive attitude

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Skills

Accounts ReceivableSupply Chain ManagementProcurement

Similar Jobs

30

Service Operations Specialist

Nilfisk · Broendby Service/Facility, Denmark · Hybrid

5 days ago

Service Operations Specialist

Bytes Software Services · Randalls Way, Leatherhead KT22 7TW, UK

1 week ago

Service Operations Specialist

Bytes Software Services · Randalls Way, Leatherhead KT22 7TW, UK

1 week ago

Service Operations Specialist

Lumosfiber · Fuquay-Varina, North Carolina · Remote, Onsite

1 week ago

Service Operations Specialist

Distro · Troy, Michigan · Onsite

1 week ago

Service Operations Specialist

Lumosfiber · Lorain County, Ohio · Remote, Onsite

2 weeks ago

Service Operations Specialist

"VIVO MOBILE COMMUNICATION IBERIA, S.L." · Madrid, Spain

2 weeks ago

Service Operations Specialist

Ameriprise Financial · 08579 Minneapolis Headquarters 901, United States of America · Hybrid

3 weeks ago

Service Operations Specialist

Ameriprise Financial · 08579 Minneapolis Headquarters 901, United States of America · Hybrid

3 weeks ago

Service Operations Specialist

Lumos · Pensacola, Florida · Remote, Onsite

1 month ago

Service Operations Specialist

Lawrence Livermore National Laboratory · Livermore, CA, United States · Onsite

1 month ago

Service Operations Specialist

Bytes001 · Randalls Way, Leatherhead KT22 7TW, UK

1 month ago

Service Operations Specialist

Danaher · CHN - Shanghai CTP - Multi OpCo, China

1 month ago

Service Operations Specialist

JF Petroleum Group · Norfolk, VA

2 months ago

Service Operations Specialist

JF Petroleum Group · Indianapolis, IN

2 months ago

Service Operations Specialist

JF Petroleum Group · Charlotte, NC

2 months ago

Service Operations Specialist

JF Petroleum Group · Webster, MA

2 months ago

Service Operations Specialist

JF · Dayton, OH +4

2 months ago

Service Operations Specialist

JF · Dayton, OH +4

2 months ago

Service Operations Specialist

Lawrence Livermore National Laboratory · Livermore, CA, United States · Onsite

2 months ago

Service Operations Specialist

Sept 2017ing · Iselin, NJ

1+ year ago

Senior Client Service & Operations Specialist - Wealth

Triad Partners · Lawrence, KS

3 days ago

Service Operations Specialist – Active Security Clearance Required

Lawrence Livermore National Laboratory · Livermore, CA, United States · Onsite

3 days ago

Client Service Operations Specialist - Investment Liaison

Equity Trust · Westlake, Ohio, US · Hybrid

5 days ago

Service Operations Specialist – Active Security Clearance Required

Lawrence Livermore National Laboratory · Livermore, CA, United States · Onsite

1 week ago

DTech Service & Operations Specialist

Abinbev · HQ Sandton, South Africa

2 weeks ago

Operations Service Specialist - Estates and Trusts | Spécialiste, Exploitation, Successions et fiducies

Rbc · 1 PLACE VILLE MARIE:MONTRÉAL, Canada +1

2 weeks ago

Regional Admin/ Service Operations Specialist

KLA · THA-Chatuchak-Bangkok-KLA, Thailand

3 weeks ago

Senior TA Oversight & Service Specialist, Operations

Abrdn · Singapore

3 weeks ago

Mountain Operations Service Specialist

POWDR Careers · Copper Mountain, CO, United States of America · Onsite

3 weeks ago