General Manager

Overview

We are Porter Hospitality, a progressive venture from the One Workplace family headquartered in Seattle, Washington but are expanding our footprint to California. We’re here to create thoughtful human-centered spaces that foster meaningful relationships through collaborative design so that employees can work their best. We’ve worked with leading global and local companies to transform and design spaces to promote productivity and creativity. We are driven by radical hospitality, the act of going beyond what is required to add sincerity and integrity to all our work.

 

Porter Hospitality is committed to the development of empathetic leaders, diversification of talent and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

 

Compensation range: $105,000-$110,000/year

 

Full-Time Benefits:

• 15 days of PTO
• 8 Paid holidays
• Medical/Dental/Vision Insurance
• 401k + Employer Match
• Wellness App with reimbursement of up to $500/year
• Profit Sharing

Position Summary

The General Manager will serve as the daily operational leader across these concepts, responsible for delivering an exceptional guest, tenant, and client experience while driving financial performance, team development, and operational excellence. This is an ideal opportunity for a proven general manager who enjoys building strong teams, managing diverse service models, and creating hospitality experiences that elevate the workplace. We are seeking a leader with demonstrated success managing complex food and beverage operations, ideally with responsibility for $4 million or more in annual gross sales. The right candidate will bring strong financial acumen, a hands-on operational approach, and the ability to partner effectively with Porter leadership, property stakeholders, tenants, and corporate clients.

 

To perform this job successfully, a General Manager must be able to perform each essential duty satisfactorily.  Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

 

Financial Management 

• Full accountability for profit and loss performance 
• Ownership of revenue growth, cost controls, and margin management 
• Support of Budget development and forecasting 
• Financial reporting 
• Labor management across front-of-house and back-of-house teams 

 

Operations Management 

• Oversight of daily operations
• Leadership of both public-facing and tenant-only service models 
• Scheduling and workforce planning for front-of-house and back-of-house staff 
• Oversight and execution of in-office catering programs 
• Direct management of event execution from planning through delivery 
• Oversight of community programming initiatives within the building 

 

Stakeholder Management

• Primary relationship manager with property ownership 
• Primary operational liaison for Porter Hospitality 
• Direct relationship management with building tenants and end users 
• Ensure alignment between ownership objectives, tenant expectations, and operational performance 

Leadership 

• Recruit, develop, and manage management and hourly teams 
• Drive accountability, service standards, and operational consistency 
• Foster a culture aligned with company values and performance expectations 

Knowledge, Skills, and Abilities

• Excellent oral and written communication and organizational skills.
• Excellent interpersonal skills with the ability to work as a team with internal departments, external vendors, suppliers, and customers.
• Professional demeanor and appearance with ability to handle confidential issues with discretion.
• Self-motivated and able to make decisions and exercise prudent judgement with minimal guidance.
• A dynamic hospitality leader with a passion for curating unique experiences.
• Ability to work under pressure and to prioritize workload and adapt to changing priorities.
• A business-minded operator who understands how to balance service excellence with financial performance.
• A creative problem-solver who can activate beautiful spaces in engaging ways.
• A hands-on leader with strong operational expertise and a commitment to guest satisfaction.
• Passionate about redefining professional spaces through hospitality and community-driven experiences.
• Knowledge of Microsoft Office programs with ability to learn in house programs.

Education/Experience

• 5+ years of experience in high-end hospitality, F&B operations, or event management, ideally with a background in banquets and large-scale events.