Home Health Care Consultant

Company:

Bon Secours Home Care and Hospice by Compassus

 

Position Summary

The Home Health Care Consultant is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Home Health Care Consultant, under the direction of the Home Health Area Market Executive and Growth Director, is responsible for sourcing admissions through direct community contacts which educate healthcare providers and the general public about the home health program.

Position Specific Responsibilities

• Provides accurate information regarding home health services in response to inquiries by healthcare providers and general public.
• Collaborates with the Home Health Area Market Executive and Director of Growth to create a development plan aimed at educating healthcare providers and the public about the Home Health Program's benefits.
• Maintains current data on market area, competitors, and marketing strategies.
• Maintains an organized approach to territory management.
• Provides excellent service to the community while ensuring a balanced and sustainable mix of admissions.
• Prepares and conducts calls and presentations to potential referral sources.
• Participates in strategic planning and the analysis for their assigned territory in conjunction with the Home Health agency business plan.
• Coordinates with clinical management staff in planning in-services and presentations, and in addressing issues with referral sources.
• Participates in community and organizational programs as requested to promote professional growth and understanding of Home Health care.
• Performs other duties as assigned.

Education and/or Experience

• Bachelor's degree in Marketing, Business, or a health-related field strongly preferred.
• One (1) to two (2) years of related experience preferred. A combination of education and experience will be considered.
• Experience in healthcare marketing preferred.

Skills

• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
• Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Strong organizational and time management skills. Must be able to work a flexible schedule to include nights and weekends. Must be able to travel. Excellent communication skills. Proficiency in skills related to public relations and marketing. Ability to work independently in the management of assigned responsibilities. Must maintain a relationship with all referral sources to make sure we are meeting their needs, as well as those of the patients, families, support staff, etc. Strong negotiation skills a plus.

Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization.

At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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