Head of Operational Design & Governance

Operational information is the backbone of how a bank operates, and getting it right matters.We are looking for an experienced and strategic leader to strengthen the Group-wide operational information blueprint, with accountability anchored in the Operational Design & Governance team within Enterprise Process Management.In this role, you will lead a critical Group-wide capability, strengthening how we design, structure and govern operational information across the Group. You will strengthen the foundations for simpler and more transparent operations, effective transformation, regulatory readiness, automation and AI adoption.Your roleYour mission is to mature and strengthen the Group-wide operational information model, making it increasingly coherent, consistent, scalable and fit for both commercial and regulatory needs, while driving its adoption across the organisation. You will lead a team of 16 specialists within Enterprise Process Management and own the direction and ev...