Benefits Analyst, Senior

As the world’s leading provider of AI-powered solutions for social impact, Blackbaud is looking for a Senior Benefits Analyst to help deliver a thoughtful, reliable benefits experience for our employees. Based in Hyderabad and reporting to the Director, Global Benefits, you’ll lead day-to-day administration and governance of India benefits and leave programs while supporting U.S. and selected global programs. You’ll combine benefits expertise, data-driven insights, and hands-on execution to strengthen programs, simplify processes, and help employees access benefits that support their wellbeing.

What you'll do

• Lead the day-to-day administration of India benefits and leave programs, including health and insurance benefits, retirement, wellness, reimbursements, time off, and related employee support.
• Partner with brokers and vendors on renewals, market benchmarking, utilization, claims, costs, service delivery, and program recommendations, while supporting strong governance and audit-ready processes.
• Serve as the functional lead for India benefits and leave processes in Workday, coordinating requirements, configuration, testing, reporting, data validation, reconciliations, and ongoing improvements.
• Turn benefits data into actionable insights by analyzing costs, enrollment, utilization, leave trends, vendor performance, and employee experience, and developing executive-ready reports and recommendations.
• Support U.S. benefits operations, including enrollment, system and rate updates, annual enrollment, employee communications, billing and deduction validation, self-funded account reconciliation, forecasts, and vendor files.
• Implement approved new and enhanced benefits programs by coordinating requirements, timelines, systems, testing, communications, vendor readiness, and cross-functional partners across People & Culture, Payroll, Finance, and Technology.
• Improve the employee benefits experience through automation, simplified workflows, stronger controls, self-service, and responsible AI-enabled solutions, from identifying practical use cases through testing, governance, monitoring, and continuous improvement.

What you'll bring

• 5+ years of progressive experience in benefits, total rewards, or HR operations, including substantial hands-on responsibility for India benefits and experience supporting complex or multinational programs.
• Strong working knowledge of India statutory benefits, insurance, retirement, and leave and time-off practices; familiarity with U.S. medical, dental, vision, life, disability, leave, and 401(k) administration is preferred.
• Hands-on Workday experience involving benefits and/or absence administration, reporting, testing, data validation, or configuration requirements.
• Experience coordinating benefit renewals and program implementations, working with brokers and vendors, and managing complex employee benefit escalations.
• Strong analytical experience across reporting, reconciliations, trend analysis, forecasting, and translating benefits data into clear recommendations.
• Experience partnering across HR, Payroll, Finance, Technology, and external vendors to implement and manage benefits programs.
• Experience translating operational needs into practical AI-enabled or automated processes, including workflow design, testing, controls, governance, and continuous improvement.

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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.