- Salary
- $64k – $94k/yr
- Location
- Gulf Shores City Hall, AL, AL
- Workplace
- Onsite
- Type
- Full-time
- Department
- Administration
- Closing date
- Today
- Source
- GovernmentJobs
Description
Under general supervision monitors and maintains the functionality of Citywide Information Technology equipment and software. Aids in ensuring that the Citywide network and all hardware/software associated is functioning at the most effective and efficient level possible.Maintains system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, network, and operating and system management systems.
Provides Help Desk functions to users; provides information and technical assistance to users regarding computer operations, procedures, problems, software functions, upgrades, and other related issues.
Manages citywide surveillance system including camera configuration and installation. Manages software platform to review, export, and share video as needed.
Set up and configure new computer hardware; installs, upgrades, and configures software on computers.
Upgrades system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software
Assists in the review, design, and installation of network and telecommunications infrastructure throughout city facilities and other outdoor locations. Education and Experience:
Bachelor’s degree in Business, Computer Science, or related field; and
Four to five years of related experience; or
Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
Licenses and Certifications:IMPORTANT JOB FUNCTIONS:
Manages the billing and account maintenance for citywide cellular accounts; including the ordering, configuration, and disbursement of cell phones, mobile tablets, and other WiFi devices.
On call for public safety personal computer, account access, and remote connection needs.
Provides Internet and intranet user support and specialized training as needed.
Established and maintains user accounts, profiles, file sharing, access privileges and security,
Assists in installing, designing, configuring and maintaining system hardware and software.
Recommends and specifies the purchase of related products and services associated with information systems and technologies.
Performs other related duties as assigned.
MATERIAL AND EQUIPMENT USED:
Computers, Servers, Network Equipment, General office equipment
Provides Help Desk functions to users; provides information and technical assistance to users regarding computer operations, procedures, problems, software functions, upgrades, and other related issues.
Manages citywide surveillance system including camera configuration and installation. Manages software platform to review, export, and share video as needed.
Set up and configure new computer hardware; installs, upgrades, and configures software on computers.
Upgrades system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software
Assists in the review, design, and installation of network and telecommunications infrastructure throughout city facilities and other outdoor locations. Education and Experience:
Bachelor’s degree in Business, Computer Science, or related field; and
Four to five years of related experience; or
Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
Licenses and Certifications:IMPORTANT JOB FUNCTIONS:
Manages the billing and account maintenance for citywide cellular accounts; including the ordering, configuration, and disbursement of cell phones, mobile tablets, and other WiFi devices.
On call for public safety personal computer, account access, and remote connection needs.
Provides Internet and intranet user support and specialized training as needed.
Established and maintains user accounts, profiles, file sharing, access privileges and security,
Assists in installing, designing, configuring and maintaining system hardware and software.
Recommends and specifies the purchase of related products and services associated with information systems and technologies.
Performs other related duties as assigned.
MATERIAL AND EQUIPMENT USED:
Computers, Servers, Network Equipment, General office equipment