Director, Sales Field Operations

Req ID:

JR117177 Director, Sales Field Operations

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

The Field Operations organization partners with global Field Sales to improve visibility, execution, and decision-making across customers, regions, and segments. We connect customer insights, forecasting, business planning, and analytics to help teams identify opportunities and risks earlier and make confident decisions.

As Director, Sales Field Operations, you will lead a global team that helps Field Sales turn customer and market insights into action. You will shape how we forecast demand, manage pipeline health, run business reviews, and use data and technology to improve decisions. You will also build strong partnerships across Sales, Business Units, Supply Chain, Finance, and Revenue Operations while developing a high-performing global team.

### Responsibilities:

• Lead a global Field Operations team responsible for forecast and pipeline governance, business cadence, CRM excellence, and analytics
• Improve forecast quality by connecting customer demand, pipeline, supply, business plans, market signals, and product priorities
• Lead sales operating rhythms and executive reviews that turn insights into decisions, clear ownership, and measurable actions
• Strengthen CRM adoption, data quality, process consistency, automation, and visibility into customer opportunities and design wins
• Develop a high-performing global team and advance analytics and responsible AI solutions that help teams identify risks and opportunities earlier

### Minimum Qualifications:

• Bachelor’s degree in business, Finance, Supply Chain, Engineering, or a related field
• 12+ years of experience in field operations, sales operations, revenue operations, sales strategy and planning, demand planning, finance, or a related discipline
• 5+ years of people leadership experience, including experience leading managers or senior leaders across global or geographically distributed teams
• Experience with sales forecasting, pipeline management, customer demand planning, and business planning in a complex organization
• Experience influencing senior leaders and turning complex business and customer data into clear recommendations and actions

### Preferred Qualifications:

• MBA or other relevant advanced degree
• Experience in semiconductors, hardware, or another long-cycle or supply-constrained industry
• Experience using CRM, ERP, and analytics platforms such as Salesforce, Dynamics 365, SAP, or Power BI
• Experience using analytics, automation, or Artificial Intelligence to improve forecasting, operating efficiency, risk identification, or decision-making
• Experience building, scaling, or transforming a global sales, revenue, or field operations function

Job Profile(s):

Sales Opns - Dir

Relocation Level: TBD

Before Getting Started

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As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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