Customer Insight Analyst

From insights to action – we are looking for two Senior Customer Insight Analysts with complementary strengths to join our Nordic Customer Insights team in Nordea’s Group Brand, Communication and Marketing (GBCM) organization. Are you eager to drive customer-centric decision making? Do you get excited when turning complex business challenges into clear research objectives, robust survey designs, actionable insights and simple visualisations? Do you enjoy working with large survey data sets and improving how insights are produced through reproducible workflows, automation, survey tools, dashboards and responsible use of AI?  We are looking for two Senior Customer Insight Analysts to strengthen our recurring and ad-hoc customer insight work across the Nordic markets. We are hiring one permanent Senior Customer Insight Analyst and one temporary Senior Customer Insight Analyst for 2 years with a possibility of it turning into a permanent position. About our team Welcome to Customer Ins...