Outreach Coordinator – Mobile Response Team

Outreach Coordinator – Mobile Response Team


Position Summary
South County Mental Health Center, Inc. is seeking an Outreach Coordinator to promote the services of our Mobile Response Team and build strong connections throughout the community. This position develops relationships with law enforcement, fire and rescue, schools, healthcare providers, shelters, food banks, community organizations, and other stakeholders while increasing awareness of available mental health services and resources.


About Us
South County Mental Health Center, Inc. is a private, non-profit, Joint Commission-accredited behavioral healthcare provider serving Southeast Palm Beach County. We are dedicated to delivering compassionate, high-quality mental health services to individuals and families in our community.


Minimum Qualifications

• Bachelor’s degree in Social Work, Psychology, Community Health, or a related field.
• Minimum two (2) years of experience in community outreach, public relations, or a related field, preferably in a mental health or healthcare setting.
• Experience working with marginalized or underserved communities.
• Excellent verbal and written communication skills.
• Strong public speaking and community engagement abilities.
• Proficiency with Microsoft Office Suite.
• Ability to manage multiple projects and deadlines effectively.

Preferred Qualifications:

• Master’s degree preferred.
• Experience working in a mental health or healthcare setting.
• Bilingual or multilingual skills are a plus.
• Experience developing community partnerships and conducting public presentations.

Duties and Responsibilities
Community Engagement

• Establish and maintain relationships with community organizations, schools, healthcare providers, and other stakeholders.
• Build connections with law enforcement, fire and rescue, shelters, food banks, and other community partners.
• Promote Mobile Response Team services and available mental health resources.
• Conduct presentations and workshops to educate the community about mental health services and resources.

Outreach Program Development

• Develop and implement outreach strategies targeting specific populations, including underserved and at-risk groups.
• Create promotional materials such as brochures, flyers, and social media content.
• Increase awareness of Mobile Response Team and mental health services through targeted outreach efforts.

Community Events & Education

• Plan and coordinate community events, health fairs, and educational seminars.
• Promote mental health awareness and help reduce stigma.
• Organize training sessions and workshops for staff and volunteers to support effective outreach efforts.
• Attend public and community events representing the Mobile Response Team.

Collaboration & Partnerships

• Work closely with clinical staff to understand available services and communicate resources effectively.
• Collaborate with local governments, non-profit organizations, healthcare providers, and other community partners.
• Develop partnerships that enhance service delivery and community support.

Advocacy & Community Support

• Advocate for mental health awareness and access to community resources.
• Support individuals seeking mental health services and resources.
• Help individuals understand available options and their rights.

Data Collection & Reporting

• Collect and analyze data related to outreach activities and community engagement.
• Prepare reports for management regarding outreach initiatives and community needs.
• Provide suggestions for program improvements based on outreach findings and community feedback.

Additional Duties

• Perform other duties and responsibilities as assigned.

Core Competencies

• Strong knowledge of mental health issues, services, and community resources.
• Familiarity with community health assessments and program evaluation.
• Excellent verbal and written communication skills.
• Strong public speaking and community engagement abilities.
• Ability to establish and maintain effective community partnerships.
• Strong organizational and project management skills.
• Ability to manage multiple projects and deadlines.
• Ability to work effectively with diverse, marginalized, and underserved populations.

Physical Demands

• Combination of office-based work and community outreach.
• Frequent travel to community events, meetings, presentations, and partner organizations.
• Ability to attend outreach programs and events outside of standard business hours when needed.

Working Conditions

• Community-based and office environments.
• Regular interaction with community organizations, healthcare providers, schools, law enforcement, government agencies, and members of the public.
• Local travel required for community outreach events and meetings.
• Flexibility to work evenings and weekends as needed for outreach programs and events.

Performance Standards
Performance will be evaluated based on:

• Effectiveness in developing and maintaining community partnerships.
• Success in increasing awareness of Mobile Response Team services.
• Quality and effectiveness of outreach activities and community events.
• Ability to communicate available mental health services and resources.
• Timeliness and accuracy of outreach data and reporting.
• Collaboration with clinical staff and community partners.
• Professionalism and representation of SCMHC within the community.

Schedule & Work Details
Full-Time Position
Schedule: Monday–Friday; flexibility required for evening and weekend outreach events
Location: In-person (Delray Beach, FL)


Benefits
We offer a comprehensive benefits package, including:

• Health, dental, and vision insurance
• Paid time off
• Life and long-term disability coverage
• Voluntary benefit options
• 401(k) with employer match

Additional Information
Background check required
Drug-free workplace
Equal Opportunity Employer (EOE)

Apply now.

Because of the work we do in the community, a full background check is required for all staff.

We are a drug free employer.

South County Mental Health Center, Inc is an EOE.