Senior Business Analyst – Controlled Research Support Program

Job Posting Title:

Senior Business Analyst – Controlled Research Support Program

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Hiring Department:

Enterprise Technology - Engagement and Experience

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt from FLSA

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Earliest Start Date:

Sep 01, 2026

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Position Duration:

Expected to Continue Until Aug 31, 2031

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Location:

AUSTIN, TX

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Job Details:

General Notes

This is a fixed term position that ends five years from the employee’s start date.

Flexible work arrangements are available for this position, including the ability to work remotely within the United States. We would prefer a candidate located in the greater Austin area to be on campus for critical project meetings and client engagement opportunities.

This position provides life/work balance with typically a 40-hour work week and travel limited to training (e.g., conferences/courses).

Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state.

Your skills will make a difference.

You’ll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working for our campus.

The University of Texas at Austin and Enterprise Technology provide an outstanding benefits package to our staff. Those benefits include:

• Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
• Vision, Dental, Life, and Disability insurance options
• Paid vacation, sick leave, and holidays
• Teachers Retirement System of Texas (a defined benefit retirement plan)
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Training and conference opportunities
• Tuition assistance
• Athletic ticket discounts
• Access to UT Austin's libraries and museums
• Free rides on all UT Shuttle and Capital metro buses with staff ID card

For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards

Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.

This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work.

Purpose

The Senior Business Analyst will play a pivotal role in supporting UT Austin’s Controlled Research Support Program (CRSP) and the university’s compliance with Federal standards for Controlled Unclassified Information (CUI). This position will analyze, document, and clearly communicate business and technical requirements — to both technical and non-technical audiences — to ensure the university’s systems, processes, and data handling align with federal security and compliance requirements.

The Senior Business Analyst will work closely with UT Austin’s Enterprise Technology team, the Information Security Office, and the Office of the Vice President for Research, Scholarship, and Creative Endeavors to identify compliance gaps, define solutions, and drive alignment with regulatory frameworks and best practices. The role also serves as a key point of communication and coordination across CRSP and CUI compliance efforts, backs up the Senior Project Manager on select project management functions as needed, assists with technical customer onboarding, and builds the KPIs and dashboards that keep leadership informed of progress.

Key responsibilities include conducting requirements gathering and process mapping, analyzing current and future-state workflows, and supporting initiatives related to secure information systems, access controls, incident response, and auditing. The Senior Business Analyst will develop documentation to support compliance activities and help define metrics to monitor progress toward compliance milestones. This includes serving as a strong written and verbal communicator across all levels of the university, backing up the Senior Project Manager on select tasks, helping define and document new business processes, assisting with technical customer onboarding workflows, and maintaining KPI dashboards that track program health.

Responsibilities

Business Analysis & Compliance Alignment (CRSP/CUI):

• Partner with Enterprise Technology leadership and compliance teams to analyze and document requirements for IT and security initiatives supporting the Controlled Research Support Program (CRSP) and CUI compliance.
• Develop and maintain a roadmap of CRSP and CUI compliance/ security activities, ensuring alignment with federal regulations and institutional objectives.
• Track progress and identify risks or gaps, escalating issues and recommending solutions to leadership when needed.
• Build and maintain KPI dashboards, success metrics, and compliance reports (e.g., Power BI, Excel, Smartsheet) that provide leadership and stakeholders with real-time visibility into CRSP milestones and CUI compliance status.
• Support the preparation of executive-level briefings, business cases, audit documentation (e.g., POA&Ms, SSPs, and TCPs), financials, and governance materials.

Project Management Support & Coordination:

• Serve as backup to the Senior Project Manager on CRSP-related projects, maintaining project schedules, status reports, action logs, and risk registers when needed.
• Facilitate coordination across technical and business teams to ensure consistent handling of CRSP and CUI requirements.
• Document interdependencies between compliance workstreams and ensure they are clearly communicated and managed.
• Act as a central point of contact for requirements, project updates, and compliance-related documentation.

Stakeholder Engagement & Communications:

• Communicate complex technical and compliance concepts clearly, in writing and verbally, to both technical and non-technical audiences — including researchers, faculty, and staff — adapting style and detail for executives, staff, and external partners.
• Collaborate with research leadership, sponsored projects staff, and information security teams to gather business needs and translate them into actionable technical requirements.
• Support Enterprise Technology leadership in resource alignment.
• Draft and deliver status updates, briefings, and presentations to leadership and governance committees, including the CRSP Director and Deputy Director.
• Coordinate with external auditors, vendors, and Federal partners to ensure requirements and reporting needs are met.

Process Improvement & Onboarding Support:

• Analyze workflows and define, document, and write new business processes and standard operating procedures (SOPs) to strengthen CRSP/CUI compliance, efficiency, and cross-team collaboration.
• Document business processes and share best practices to ensure consistent application across workstreams.
• Assist with technical customer onboarding workflows for CRSP research customers — including onboarding documentation and coordination with the Senior Secure Research Systems Engineer and CRSP Support Technician — helping ensure a smooth, compliant onboarding experience.
• Maintain documentation repositories (SOPs, process maps, onboarding guides) to ensure continuity and knowledge transfer.

Required Qualifications

• Bachelor’s degree in information technology, Business Administration, or a related field.

• Minimum 5 years of experience as a business analyst, systems analyst, or in a similar role supporting IT or compliance initiatives.
• Demonstrated ability to analyze complex business processes, gather requirements, and translate them into technical or compliance solutions.
• Excellent written and verbal communication skills, with demonstrated ability to present and explain technical and compliance topics clearly to executives, technical teams, and non-technical stakeholders.
• Strong organizational and analytical skills, with the ability to work effectively across technical and non-technical teams.
• Proficiency with business analysis and project tools (e.g., process mapping, requirements documentation, JIRA, Confluence, or similar).
• Experience building and maintaining KPI dashboards and status reporting tools (e.g., Power BI, Tableau, Excel, or Smartsheet).
• Demonstrated experience creating business cases and managing financials. 
• U.S. Citizen, resident, or officially recognized asylee - Applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position.

Equivalent combination of relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Experience working in a research university, government contracting, or defense-related environment.
• Familiarity with change management and compliance audit processes.
• Experience supporting or backing up a Senior Project Manager on IT or compliance projects; PMP, CAPM, or similar project management training a plus.
• Experience assisting with technical customer onboarding, training programs, or new-hire orientation for technical or compliance teams.
• Familiarity with NIST SP 800-171 and/or CMMC compliance frameworks.

Salary Range

$75,000 + depending on qualifications

Working Conditions

• May work around standard office conditions
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity (ex. Using a mouse)

Work Shift

Monday - Friday 8am - 5pm, occasional nights and weekends may be required.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.