JOB DESCRIPTION

Intern – Resource Management, MIS and Process Governance

The Big Picture 

Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry.

Sysco employs over 75,000 associates, has 337 smart distribution facilities worldwide and over 14,000 IoT-enabled trucks serving 730,000 customer locations. For fiscal year 2025 that ended June 29, 2025, the company generated sales of more than $81.4 billion.

Sysco LABS Sri Lanka delivers the technology that powers Sysco’s end-to-end operations. Sysco LABS’ enterprise technology is present in the end-to-end foodservice journey, enabling the sourcing of food products, merchandising, storage and warehouse operations, order placement and pricing algorithms, the delivery of food and supplies to Sysco’s global network and the in-restaurant dining experience of the end-customer.

Role Summary

The Intern - Resource Management, MIS & Process Governance plays an important role in supporting the operational excellence of the Resource Management function by ensuring data accuracy, process compliance and timely reporting. This role is ideal for someone who naturally pays attention to detail, enjoys working with data and structured processes, and takes pride in delivering high-quality work. Success in this role requires discipline in adhering to governance standards, meeting deadlines and maintaining data integrity, while also demonstrating curiosity and a continuous improvement mindset to identify opportunities to simplify, standardize and automate processes.

Responsibilities

• Provide timely and accurate operational and administrative support to the Resource Management, MIS & Process Excellence function.
• Maintain data across internal systems, ensuring accuracy, completeness, consistency and compliance with established governance standards.
• Perform regular data validation, reconciliation and quality assurance checks to identify and resolve discrepancies.
• Prepare recurring and ad hoc reports, dashboards and management information for internal stakeholders.
• Support the development and maintenance of reports and dashboards using Microsoft Excel, Power BI and other reporting tools.
• Document and maintain business processes, standard operating procedures (SOPs), workflow maps and governance documentation.
• Support process governance by ensuring adherence to defined processes, service timelines, data standards and organizational policies.
• Identify opportunities to simplify, standardize and automate processes, and assist in implementing continuous improvement initiatives.
• Collaborate with cross-functional teams while handling confidential information with the highest standards of integrity, professionalism and data security.

Requirements

• Currently pursuing or recently completed a Bachelor's degree in Information Systems, Information Technology, Business Management, Project Management, Data Analytics or a related discipline. Final-year students and candidates undertaking a mandatory internship are encouraged to apply.
• Good working knowledge of Microsoft Excel. Experience with advanced Excel functions, Power Query or similar tools will be an advantage.
• Basic knowledge of Microsoft Power BI or a strong interest in learning business intelligence and data visualization tools.
• Familiarity with databases, reporting concepts, business process documentation and Microsoft Office applications will be an added advantage.
• Exceptional attention to detail with a commitment to deliver consistently accurate, high-quality work.
• Demonstrates discipline in following established processes, governance standards, policies and agreed timelines.
• Strong analytical, organizational and problem-solving skills, with the ability to identify trends, resolve discrepancies and manage multiple priorities effectively.
• Curious, proactive and eager to learn, with a continuous improvement mindset and an interest in simplifying, standardizing and automating processes.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams while demonstrating professionalism, accountability, integrity and respect for confidential information.

What You'll Gain

• Hands-on experience in Resource Management operations within a global technology organization.
• Exposure to management information systems, data governance and operational reporting.
• Practical experience using Microsoft Power BI, advanced Excel and process documentation techniques.
• Opportunities to contribute to process improvement and automation initiatives.
• Coaching and mentorship from experienced professionals while developing analytical, operational and business process management skills.

Benefits

• An attractive allowance.
• Paid birthday leave.
• Exposure to the corporate culture of a Fortune 100 company.
• An opportunity to work with and learn from industry specialists and develop professionally in your chosen field.
• Opportunities to network and build lasting professional relationships.
• A progressive culture that promotes work-life harmony and personal development.

Sysco LABS is an Equal Opportunity Employer.