- Location
- Sydney Office - George Street, Australia
- Type
- Full-time
- Seniority
- Senior
- Source
- Workday
Description
Location: Brisbane or Sydney
About the Role
This is an exciting opportunity to lead and shape the future of BOQ Specialist's Home Lending function at a time of continued growth, innovation and transformation.
As Senior Manager Home Lending, you'll lead a geographically dispersed team of Home Lending professionals across Australia, providing leadership to a multi-layered team responsible for delivering exceptional customer outcomes, driving portfolio growth and strengthening relationships across the BOQ Group. You'll create an environment where people can thrive, developing capability, fostering collaboration and ensuring the team is equipped to identify opportunities that deepen customer relationships and support long-term growth.
Reporting to the General Manager BOQ Specialist, you'll play a key role in advancing our home lending proposition, partnering closely with stakeholders across Business Banking, Retail, Operations and Risk. You'll help drive strategic initiatives, support ongoing technology uplift and process improvement, and contribute to the continued evolution of how we serve our customers.
This is a highly visible leadership role that requires somebody who can balance commercial outcomes, customer advocacy and strong risk management. You'll bring the credibility and technical expertise to coach, mentor and develop your team in all aspects of home lending, credit assessment, credit structuring and relationship management, ensuring a consistently high standard of performance and customer experience.
At BOQ Specialist, we're continuing to invest in our people, technology and capability to create better experiences for our customers and colleagues.
If you're excited by leading through change, building high-performing teams and contributing to an organisation with ambitious growth plans, we'd love to hear from you.
About You
You're a passionate and authentic people leader who enjoys developing others and creating high-performing, engaged teams. You know how to inspire people, bring them on a journey through change and build a culture focused on accountability, collaboration and customer outcomes.
You bring extensive experience in home lending and credit, with a strong understanding of credit analysis, loan structuring and responsible lending principles. Importantly, you enjoy sharing your knowledge and developing capability in others, acting as a trusted coach and mentor who can elevate technical expertise across the team.
You'll have a proven track record leading teams in a banking or financial services environment and thrive in fast-paced environments where balancing customer needs, commercial performance and risk outcomes is critical. Your ability to influence stakeholders, build relationships across multiple business areas and navigate complexity will enable you to succeed in this nationally focused leadership role.
We're looking for someone who is commercially minded, customer obsessed and genuinely energised by opportunity. You'll be curious, adaptable and forward-thinking, with a passion for continuous improvement, innovation and finding better ways to deliver value for customers and colleagues alike.
If you're ready to join an organisation that's investing in growth, embracing change and redefining what's possible for customers, we'd love to hear from you.
About us
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
Our perks
At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.
Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:
Flexible working arrangement - Balance your work and personal life with ease.
Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
Purchase additional annual leave - Need more time off? You can buy extra leave days.
Discounted private health insurance plan - Take care of your health with our special rates.
Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.
We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!
How to apply
To apply for this role, follow the links.
BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.
If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
Please no agency applications.
