- Location
- Hamburg, Hamburg
- Type
- Full-time
- Department
- IT
- Source
- Personio
Description
Your mission
You work primarily as a technical SAP consultant with strong hands-on ABAP
development experience. In this role, you support international customers in business-
critical SAP environments by analyzing, developing and improving technical solutions
across integrated SAP landscapes, using AI where it adds value and transforming legacy
code into modern SAP technologies.
This role is an opportunity to actively shape the future of SAP support and managed
services. As we evolve from traditional incident handling towards a more intelligent,
advisory and knowledge-driven delivery model, you will work with modern SAP
technologies, cloud-based solutions, integration platforms and AI capabilities.
You will help transform operational experience into reusable knowledge, automation
opportunities and smarter solutions that create measurable value for our customers. By
combining strong SAP expertise with curiosity for new technologies, you will contribute
to the continuous improvement of our services, processes and ways of working while
helping us build the next generation of support and customer success.
Your Responsibilities
Operational Support and Problem Resolution
• Develop, enhance and troubleshoot technical solutions, using hands-on
programming skills and AI to create stable and maintainable outcomes
• Transform legacy custom code and technical solutions into modern SAP
technologies, architectures and development practices
• Advise customers on process improvements and translate operational challenges
into solutions aligned with SAP best practices
• Take ownership of support and consulting topics across SAP SDM, SAP SD/MM
and related logistics or distribution processes
• Analyze incidents, requirements and process gaps from both a business and
technical perspective
• Identify root causes across integrated SAP landscapes, including interfaces, data
flows and dependencies
• Resolve issues sustainably and support customers in critical situations with clear
communication
• Contribute to structured knowledge, reusable solution patterns, automation
opportunities and AI-supported support capabilities
Your profile
What You Bring
Technical Capabilities
• Skills in modern SAP technologies such as SAP BTP, CPI, CAP, RAP, SAP Cloud
ALM and Integrated Toolchain
• Several years of hands-on ABAP development experience
• Ability to design, build, enhance and maintain custom ABAP solutions, reports,
interfaces, exits, enhancements or related technical objects• Strong debugging, code analysis and troubleshooting skills, including the ability
to trace system behavior across applications, interfaces and data flows
• Experience with SAP customizing, root-cause analysis and solution
implementation in integrated SAP landscapes
• Skills in AI tools
Functional and Industry Knowledge
• Experience with SAP SD and/or MM, ideally in IS-OIL-related processes
• Interest in learning business processes and understanding how functional
requirements translate into technical system behavior
• Willingness to build process and industry knowledge and apply it when
designing technical solutions
Mindset and Working Style
• Structured, independent and solution-oriented working approach
• Strong analytical thinking, curiosity and willingness to learn modern SAP and AI
topics
• Motivation to solve problems sustainably and think beyond the immediate ticket
Communication
• Fluent English is required, German language skills are a plus
• Confident communication with customers, internal teams and technical experts