Cloud & Infrastructure / Department Head-PK

 

 

 

 

Job Title: Cloud & Infrastructure / Department Head

Grade: M3 Job Requisition #:

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Reports to: Head of ITO Team Size: 35

Direct reports: 6

Key Stakeholders:

- Internal: CCBJI IT & Business leadership, Application & Operations teams

- External: Strategic vendors, platform providers, system integrators

Position Overview:

The Cloud & Infra Department Head leads the modernization and optimization of CCBJI’s IT

infrastructure and cloud platforms, enabling scalable, secure, and sustainable digital

operations across manufacturing, logistics, commercial, and corporate functions.

 

Responsibilities

Main responsibilities include:

 

Cloud & Infrastructure Leadership

• Lead the overall Cloud & Infrastructure department, which is made up for the

following sections: End User Computing, Service Desk, Network, MultiCloud SRE,

Cyber Security, Infra Architecture.

• Define and execute a roadmap for the evolution of infrastructure footprint in

alignment with business goals.

2. Operational Excellence

• Ensure high availability, performance, security, and resilience of infrastructure and

cloud services.

• Oversee data center operations, network architecture, enterprise storage, and

platform operations (internal teams and/or partners).

• Lead incident management, disaster recovery, and business continuity planning.

• Monitor KPIs for service quality, operational stability, cost awareness, and vendor

performance.

3. People & Organization Management

• Lead and develop a team of highly capable technical experts.

• Build organizational capability through coaching, role clarity, and selective skill

development rather than individual dependency.

• Foster a culture of accountability, collaboration, and continuous improvement.

4. Vendor & Stakeholder Management

• Manage strategic vendors and system integrators; define and govern SLAs and

service performance.

5. Governance, Security & Compliance

 

 

 

 

 

• Ensure compliance with relevant regulations and standards.

• Collaborate with security and risk teams to maintain a strong control environment.

• Align infrastructure operations with company-wide sustainability and Green IT

initiatives where applicable.

6. Continuous Improvement & Modernization

• Promote automation, standardized operations, and modern delivery practices where

appropriate.

• Evaluate emerging technologies for practical business value.

• Drive continuous modernization.

 

Mandatory Requirements:

Education:

✓ Bachelor’s degree in computer science, Engineering, or a related field.

 

Experience/Skill:

✓ 10+ years of hands-on experience in either Cloud, Infrastructure, or Network. (Not

All required)

✓ 3 years of leadership role within a large enterprise environment.

✓ Proven people management experience, including managing managers or teams of 8+

members.

✓ Strong experience operating and stabilizing mission-critical IT platforms.

✓ Understanding of IT governance, security, and regulatory compliance.

✓ Relevant certifications (cloud platforms, ITIL, security) are a plus.

 

Competencies (Soft Skills):

✓ Communication: Ability to collaborate effectively with business leaders, IT peers, and

external partners.

✓ Agility: Acts quickly based on data-driven predictions and remains resilient during

conflicts.

✓ Integrity: Supports management to build team unity and adheres strictly to ethical

standards and code of conduct.

Required Language Capabilities:

Japanese – native level / fluent / business / conversational / none

English – native level / fluent / business / conversational / none

 

Other special remarks to note:

Hybrid work style with 2-3 days a week in the office.

 

 

 

 

 

 

Interview Process:

Document Screening + Up to 3 times Interview

What are great things about team and role:

This role offers the opportunity to lead a high-impact, enterprise-scale Cloud & Infrastructure

team that underpins mission-critical systems across manufacturing, supply chain, and

commercial operations for a large enterprise and an iconic brand. It combines real authority

and visibility with a mandate of operational stability and ongoing modernization, supported

by strong vendor partners. The focus is on leadership and capability building, allowing the

department head to drive outcomes and shape the future platform. This is a career forming

opportunity for a technology expert with executive ambitions.