Pharmacy Technician Lead

Description

About Us

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Position Summary

Our pharmacy team is the reason patients keep coming back to Gifthealth. Our pharmacy technicians are an essential part of the team. As the lead technician, you will provide real world experience in a fast paced pharmacy atmosphere. You will have the ability to make an impact in many patients' lives outside of what you may have learned in the classroom. This role is more than just stocking shelves and collecting copays, it is building relationships internally and externally to create a wonderful pharmacy experience.

Key Responsibilities

• Working with a strong pharmacy team to build lasting patient relationships
• Overseeing the pharmacy functions of retail pharmacy with the pharmacists
• Follow standard operating procedures and comply with federal and state regulations
• Create an environment that enables customers to feel welcome, important and appreciated
• Process prescriptions accurately and efficiently, including entering, solving third-party rejections, filling, and preparing deliveries and shipments
• Process customer transactions in a quick and efficient manner
• Understand and follow company guidelines on tendering electronic fund transactions, such as credit/debit cards, EBT, cash and check transactions
• Maintain a clean and organized work station, and assist in maintaining a clean pharmacy environment
• Receive and stock medications in the pharmacy

Qualifications

• High school or equivalent (Required)
• Pharmacy Technician Experience: 1 year (Preferred)
• Customer Service Experience: 1 year (Preferred)
• Registered Pharmacy Technician in the state of Ohio (Required)
• PTCB Certification (Required)
• High school or equivalent (Required)
• Pharmacy Technician Experience: 1 year (Preferred)
• Customer Service Experience: 1 year (Preferred)
• Registered Pharmacy Technician in the state of Ohio (Required)
• PTCB Certification (Required)

Skills

• Be able to multitask and find operational efficiencies
• Be detail-oriented
• Be able to display positive attitude while interacting with patients and peers
• Be a problem solver
• Be willing to actively seek additional licensure and certifications, such as immunization certification and compounding training, to elevate your role in the pharmacy

Work Environment

• Location: On-site Shift 10-6 p.m. Monday-Friday
• Schedule: Full-time
• May require additional availability or flexibility for escalations.
• Regular meetings with your teams, departments, or leadership to ensure alignment.

Key Essential Functions

• Must be able to stand for at least 8 hours at a day and up to 10 hours per day during peak periods.
• Must be able to lift up to 30-50 pounds.
• Must perform repetitive motions for an entire shift (bending, reaching, lifting, scanning labels, packing boxes).
• Must be able to work onsite for all scheduled shifts.
• Must be able to work in a warehouse environment with varying temperatures and moderate noise.

Employment Classification

Status: Full-time
FLSA: Exempt

Equal Employment Opportunity (EEO) Statement

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.

We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.