Meet the Team 

This role is in Supply Chain -> Global Manufacturing Operations -> Central Material Procurement. Hub team is responsible for Strategy and Operations of Cisco’s inbound component fulfilment models. It manages all inbound component Hub types across the globe. Primary responsibility is to manage supply continuity for all PCBA and DF sites with optimal hub inventory and inventory driven cost. This team collaborates closely with Strategy and Global Logistics Operation team to design and maintain Hub strategy and footprint. Hub Team also works with Service 14 on inventory and Service 15 on required system capabilities to manage and execute the Hub Operations and Procurement

Your Impact 

Primary responsibility will be to enable and operate Cisco Buy/Sell program with focus on Buying from components suppliers and Selling (Cisco owned inventory) to multiple Contract Manufacturers (CMs). Overall, this position will work with multiple internal (Supply Chain, Finance, IT) and external (Supplier, Contract Manufacturers, Hub Partner) stakeholders

Buying

• Master data setup and CPN enablement for buy items

• Create Purchase Orders and ongoing PO management

• Work with component suppliers to manage, track and expedite shipments as needed

• Work with Cisco Finance and Suppliers to resolve account payable (AP) issues (if any)

• Handle RTV from Hub to return/exchange defective parts & arrange replacement/credit back

• Review inventory projection from Hub partner for finance monthly reporting

• Trouble shoot with IT/Central team when issues occur and for system/process enhancements

Selling

• Receive Sales Orders from CM & perform SO commitment within SLA

• Work with Component Planner for inventory allocation to CMs as needed

• Sale Order upload in Buy/Sell portal, arrange outbound shipment to CM partner

• Ensure billing on time to CMs. Resolve any problem in invoice or account receivable (AR) issues

• Handle RMA from CM & work with Buyer to return/exchange defective parts to supplier & arrange replacement/credit to CM

• Resolve any shipping terms/logistic issue

• Perform Inventory reconciliation to ensure inventory accuracy on Cisco books

• For both buying and selling, need to resolve any EDI/B2B failure message issue, and trouble shoot with IT/Central team when issues occur and for system/process enhancements.  

Minimum Qualifications

• Minimum 6-8 years of Supply Chain experience preferably in Technology industry

• Must have Procurement, Materials and Partner (Supplier, Customer) management experience

• Working knowledge of Oracle, Kinaxis or other planning/ERP systems

• Good problem solving and analytical skills

• Good communication skills and ability to collaborate with various stakeholders

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.