Staff Software Engineer

Job Posting Title:

Staff Software Engineer

Req ID:

10152212

Job Description:

Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.

Here are a few reasons why we think you’d love working here:

1. Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

2. Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.

3. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Ad Platforms is responsible for Disney’s industry-leading ad technology and products – driving advertising performance, innovation, and value in Disney’s sports, news, and entertainment content, across all media platforms.

Job Summary:

We are seeking a Staff Product Development Engineer to oversee the support and maintenance of Disney’s Ad Technology application platforms, with a focus on business intelligence (BI) and analytics systems. This role is critical to ensuring the stability, performance, and operational health of platforms such as Snowflake, MicroStrategy SaaS, Qlik, Looker, and Semarchy, as well as the AWS infrastructure that underpins them.

The Staff Product Development Engineer will serve as a technical expert and escalation point for troubleshooting, incident response, and platform optimization. In addition, this role will mentor engineers on the team, help establish best practices in observability and automation, and partner with BI/reporting teams to ensure reliable, scalable, and cost-efficient analytics platforms.

Responsibilities:

Platform Administration:

• Administer and optimize BI/analytics platforms including Snowflake, MicroStrategy SaaS, Qlik, Looker, and Semarchy.

• Lead upgrades, patches, and migrations with minimal disruption.

• Manage user access, security settings, and integrations with upstream/downstream systems.

Observability & Troubleshooting:

• Implement and maintain monitoring, alarms, and dashboards (Datadog, CloudWatch) for BI platforms.

• Troubleshoot performance bottlenecks and stability issues across applications and data connections.

• Drive proactive detection and resolution of issues to minimize downtime.

Incident Response & Root Cause Analysis:

• Act as the technical lead during high-severity incidents affecting BI platforms. • Perform root cause analysis (RCA) and drive corrective and preventative measures.

• Document lessons learned and improve runbooks/playbooks for future incidents.

Automation & Optimization:

• Develop scripts and infrastructure-as-code (Terraform, Python, etc.) to automate platform administration and monitoring tasks.

• Optimize BI platform usage for cost efficiency and performance.

Technical Leadership & Mentorship:

• Serve as a mentor to junior engineers, providing guidance on troubleshooting, platform administration, and automation practices.

• Contribute to knowledge sharing through documentation, training, and runbooks..

Basic Qualifications:

• 6+ years of experience in BI/analytics platform support or infrastructure engineering, with at least 2+ years in a senior or lead role.

• Hands-on experience administering Snowflake, MicroStrategy SaaS, Qlik, Looker, or Semarchy.

• Strong expertise with AWS services relevant to BI platforms (RDS, S3, Lambda, IAM, VPC).

• Proficiency in observability tools (Datadog, CloudWatch, or Prometheus) for monitoring and alerting.

• Proven track record of incident response and root cause analysis for high-severity platform incidents.

• Experience with infrastructure-as-code (Terraform) and scripting (Python, Bash, PowerShell, etc.) for automation.

• Strong problem-solving skills and ability to collaborate across engineering and BI/reporting teams.

Preferred Qualifications

• Certifications such as MicroStrategy Certified System Administrator (Cloud), Qlik Sense System Administrator, or AWS Certified Solutions Architect – Associate.

• Experience supporting CI/CD workflows (GitLab, Jenkins, GitHub Actions) for BI or analytics platform deployments.

• Familiarity with AIOps or automated monitoring practices to improve platform stability and reduce manual effort.

• Background in large-scale enterprise BI environments, ensuring performance, scalability, and security.

Required Education

• Bachelor’s degree in Computer Science, Engineering, or related technical field (or equivalent experience).

Job Posting Segment:

Disney Entertainment and ESPN Product & Technology

Job Posting Primary Business:

Ad Platforms

Primary Job Posting Category:

Software Engineer

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Bangalore, India

Alternate City, State, Region, Postal Code:

Date Posted:

2026-06-09