SW Engineer III

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Title: SW Engineer III

Location: Welwyn Office UK

Grade: 11

Position Summary

We are seeking a motivated candidate to join the ATM Solutions Team that supports the UK and Ireland’s ATM estate of over 14,000 machines.

As a key member of the development team you would contribute to projects helping in the development of our software builds as well as the development of Postilion host configuration / Downloads / Loadsets.
 

Alongside our project work we respond to production issues, identify root causes and deliver resolutions.

Key Areas of Responsibility

• Develops scripts / applications / software to deliver efficiencies through automation of installation, deployment, management, and monitoring processes.
• Actively assist with the development and maintenance of a continuous integration solution.
• Estimate and commit to delivery of project requirements.
• Participate in continuing process improvement initiatives.
• Coordinate and communicate with other IT departments including PMO, QC, stakeholders, and customers.
• Author ATM Technical specifications, Software Installation Documentation, & User Guides.
• Assess requirements & priorities to ensure delivery of the right product at the right time.
• Provides input on project constraints and dependencies, establishes project acceptance criteria and quality goals.
• Support QC in the testing process from the design & development of appropriate test cases to the resolution of software issues reported.
• Manage issue reporting, investigation, resolution, and deployment through JIRA and ServiceNow tickets
• Support/resolve production issues forwarded by Level 3 Support including the creation of hot fixes.
• Designs and develops quality, object orientated, testable source code if part of assigned responsibility.
• Travel – as required to support onsite activities such as customer Pilot installations.

Basic Qualifications

• Undergraduate degree in Computer Science/Engineering and/or equivalent experience
• Experience in transaction processing platforms, especially Postilion; Download and loadset development
• In depth knowledge of ATM technology infrastructure: including ATM Terminal Software, NDC, CEN/XFS, ATM Security, operation of ATM software platform management tools;
• Experience working with ATM’s in a Lab or Production setting, having engaged in terminal software and hardware setup/troubleshooting.

Preferred Qualifications

• Experience of managing Windows-based Desktop solutions;
• Experience with Windows scripting languages Batch and Powershell
• Experience creating HTML pages utilizing CSS and Javascript
• Experience in defining technical expectations, system requirements and effort estimations for projects
• Experience working to a change management procedure and working with a change management application, preferably ServiceNow
• Experience writing technical documents for product releases
• Ability to investigate reported issues including estimated impact and scale, and providing resolutions
• Experience working with desktop security solutions, preferably Trellix (McAfee) EPO

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Company Benefits:

• Private Health Insurance

• Employee Referral Bonus Program

• Wellbeing Resources

• Baby Bonus

• Life, Accident & Disability Insurance

• Numerous opportunities for internal career pathing and advancement

• Discounts for employees at NCR Atleos partners
   

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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