Account Manager, Cyber & Technology, ProEx

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people.  Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion. 

What We’re Looking For

We are seeking an experienced Commercial Insurance professional to join our Professional & Executive Risks team (ProEx), managing and growing an established book of business that is largely cyber and technology related. You will provide the highest standard of client service — marketing and placing accounts, working closely with underwriters, and advising clients on coverage solutions that align with their evolving needs.

 

Requirements

• 5+ years of Commercial Insurance experience
  • General Commercial Insurance knowledge is an asset with a desire to specialize
• Level 2 General Insurance License
• Recognized industry certification preferred (CAIB, CIP, CRM, BCIT Risk Management)
• Service-driven with a client-first mindset
• Strong attention to detail and accuracy
• Works independently without supervision
• Exceptional written and verbal communication skills
• Proven experience in sales process and account management

 

Responsibilities

• Maintain existing book of business that is largely cyber and technology related
  • Provide highest standard of client service
  • Handle marketing and placement of accounts by working closely with underwriters to make placements
  • Communicate with clients and provide advice that aligns with their needs
  • Be flexible to the needs of each client
  • Remain up-to-date on all current coverage available
  • Be proactive in foreseeing and meeting the needs of each client
• Recognize and actively pursue new business opportunities
  • Attend and actively participate in industry and company events, meetings and actively build your network
  • Conduct market research on prospects
  • Remain current on business issues pertaining to prospects
  • Follow up on leads
  • Generate new business revenue by selling insurance coverage to client
  • Identifies areas for cross-sell and upsell where possible
  • Meets and/or exceeds monthly budgeted targets
  • Continue professional development in order to enhance skills and abilities
  • Other duties and responsibilities as assigned
    

A Day in the Life

• Collaborates effectively with team to service all aspects of accounts

• Participates in Critical Path where necessary

• Attends client meetings

• Collect data from the client, create an expert submission in Policy Works (or EPIC) to be presented, identify coverage gaps and offering coverage solutions, negotiate suitable rates and coverages with company underwriters, present client proposal and bind coverage.

• Prepares proposals, cover notes, customer correspondence, certificates, and invoices as per agency standards

• Processes all documentation according to HUB workflows

• • Certificates of Insurance

• • Cover notes

• • Summaries and Proposals

• • New Business, Renewals and Endorsements

• • Premium Finance contracts

• • Invoicing

• Attaches all documentation into EPIC

• Manages and collects Account Receivables

• Attends and actively participates in industry and company events/meetings

• Updates CORE and lost business tracker for reporting

• Maintains accuracy of electronic files that may be housed in EPIC, Policy Works, Certificate Exchange and physical files as per agency standards

• Advises Client of provincial and international tax and licensing implications (client encouraged to seek professional accounting advice)

• Has oversight over the entire New Business and Renewal Process and is ultimately responsible for protecting HUB from E&O

• Be proactive in the claims process and work with claims team and clients to facilitate a smooth claim

Where This Can Take You

We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

• Competitive compensation
• Company matching RRSP contributions
• Tuition financing and career-related training and development
• Customizable flexible benefits options for you and your family
• Mental and physical wellness initiatives
• A positive, collaborative and team-oriented environment
• Ongoing personal and career development

 

The expected salary range for this position is $85,000 to $120,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

 

Our Culture Starts with You

• We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
• We want you to be INNOVATIVE and open to sharing your ideas
• You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
• You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER
• You work with a high degree of INTEGRITY and ACCOUNTABILITY

 

If this sounds like a place you want to be or want to talk to us about the role and opportunities, contact us or apply now. To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page!

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

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