(USA) Manager, Operations

Position Summary...

What you'll do...

Role summary:
This role manages operational work streams by developing project plans, timelines, and deliverables, facilitating stakeholder meetings, and driving initiatives from root-cause analysis through implementation. It provides decision support by sourcing, analyzing, and interpreting data to identify trends and translate them into recommendations aligned with objectives. The role leads business-solution implementation, building partnerships, improving methodologies, and creating tracking tools such as scorecards, while managing projects that generate revenue, control costs, and reduce loss. It oversees development of operational tools and customer-facing functionality, partners with product, engineering, and merchandising, and supervises associates with accountability.
About the team:
Our team oversees the UAT work stream for the Spark driver app, focusing on designing test plans, coordinating stakeholders, and managing the full release lifecycle. We ensure platform reliability to support efficient last-mile delivery for associates and customers. By applying strong project and operations management skills, we drive timely execution and maintain platform health. The team collaborates across functions to implement solutions that enhance business operations, prioritize resources effectively, and deliver measurable results aligned with organizational goals.
What you'll do:

• Manage multiple operational work streams by designing project plans, organizing timelines, and facilitating stakeholder meetings to implement initiatives effectively.
• Develop and communicate project requirements, status updates, and resource allocations to ensure timely delivery and corrective actions.
• Analyze data to identify root causes, recommend solutions, and support decision-making aligned with business objectives.
• Collaborate cross-functionally to improve processes, develop innovations, and enhance operational efficiency while managing budgets and mitigating losses.
• Lead and mentor associates, fostering accountability, continuous learning, and adherence to company policies and ethical standards.

What you'll bring:

• Proven experience in managing multiple operational work streams with strong project planning and execution skills.
• Expertise in analyzing data to identify trends, develop solutions, and support business objectives.
• Ability to build and maintain effective relationships with cross-functional teams and key stakeholders.
• Strong leadership capabilities including hiring, training, mentoring, and developing associates.
• Excellent communication skills to convey project status, timelines, and resource needs clearly.
• Demonstrated accountability and adaptability in prioritizing assignments and driving continuous improvement.
• Proficiency in resource planning, workflow management, and meeting operational goals efficiently.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

ㅤ

ㅤ

ㅤ

ㅤ

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Masters: Economics

Project Management - Project Management Professional - Certification

Primary Location...

802 Respect Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.