- Location
- Norfolk-Norwich, UK
- Type
- Part-time
- Department
- Customer Service
- Seniority
- Manager
- Closing date
- Today
- Source
- iCIMS
Description
Overview
Benefit is Glowing… We Mean Growing… and we are currently searching for a Part-time, 22.5-hours over 4 days, Counter Manager to make real connections in House of Fraser, Norwich!
Please note: As this is also a solo counter, we will not require any previous team management experience. However, there will be management aspects to the role that you will be responsible for.
As a Counter Manager for a solo store, you'll be instrumental in achieving sales targets and creating exceptional customer experiences
Responsibilities
As a Counter Manager, your missions, will be as follows:
- Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
- Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
- Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
- Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
- Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly.
- Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
- Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.
Qualifications
The Bene-Fit for a Counter Manager:
- Dynamic, self-motivated, self-sufficient and sales-driven
- Passion for make-up and Retail with a focus on achieving sales targets and problem solving
- Result-oriented, who likes a challenge and exceeding sales expectations with resilience
- Desire to provide a unique customer experience that drives customer loyalty and repeat business
- Flexible availability including weekends, late nights, Bank holidays and holiday periods.
- A minimum of 2-4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success
Bold Brows and even Bolder Opportunities as a Counter Manager!
The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging.
Benefits of our Counter Manager Position:- Product Discount- Staff Sale- New Launch Gratis
-Annual Leave
- Full Training provided- Refer a friend scheme
-Competitive Commission Scheme
Come paint the world PINK with us!
Apply to become a Counter Manager today!
We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact [email protected].