Part-time Information Technology Technician

Provides technical support to faculty and staff as well as support of campus computer labs. Assist in
answering student IT questions during drop-in hours and in answering the student help desk phone
line.• Repairs and maintains institutional computers and peripherals.
• Supports, installs, and upgrades hardware.
• Supports, installs and upgrades software using various installation media and network deployment
tools used for imaging, remote management, and install packages.
• Maintains the annual Preventative Maintenance Plan for PCs/printers and performs annual
preventative maintenance, cleanings, repairs, and troubleshooting.
• Assists with implementation and upgrading images.
• Assists with maintenance and management of PCs, Laptops and other computing devices.
• Identify and remove malware from campus computers.
• Assist in helping students with IT questions during drop-in hours and in answering the student help
desk line
• Incorporate the core values of integrity, opportunity, respect, excellence and helpfulness in support of
the mission of the college.• Be seeking or have an associate degree in an information technology related field from an accredited institution.
• Substantial knowledge of personal computers, strong troubleshooting skills and related work experience
preferred.
• Knowledge of web technologies.
• Strong organizational skills and the ability to multi-task.
• The ability to work independently as well as cooperatively with faculty, staff and students.
• Extensive knowledge of standard software applications.
Preferred education and experience:
• One year's experience in information technology-related job.
• IT certifications such as CompTIA A+, CompTIA Network+, Microsoft Certified: Modern Desktop Administrator
Associate, or similar.