Security Officer Dispatch Specialist

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Specialist in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatcher supporting a dynamic technology, media, and telecommunications location, you will coordinate security-related communications, monitor incoming information, and help direct response resources as needed. You will maintain clear records, support access control activities, and provide exceptional customer service while helping to deter incidents. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $20.50 / Hour

Job Schedule:

DayTimeMon01:45 PM - 10:15 PMTue01:45 PM - 10:15 PMWed01:45 PM - 10:15 PMSun01:45 PM - 10:15 PM

What You'll Do:

• Provide customer service to employees, visitors, vendors, and/or contractors at a technology-focused location by carrying out site-specific procedures, access protocols, and emergency response activities as appropriate.
• Receive, prioritize, document, and dispatch routine and urgent service requests, alarms, incidents, and critical communications to appropriate personnel.
• Monitor communications systems, cameras, access control alerts, and other security-related technology; maintain accurate logs, incident records, and dispatch documentation.
• Respond to incidents and critical situations in a calm, professional, problem-solving manner, escalating communications to designated contacts and emergency responders when appropriate.
• Conduct regular and random patrols around the business and perimeter, reporting observed security-related concerns and maintenance issues in accordance with site procedures.

Minimum Requirements:

• Possess three or more years of combined law enforcement, military, or security-related experience, or a college degree.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• CPR and First Aid certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1642840