Security Officer Dispatch Specialist

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Specialist in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer at a premier financial institution location, you will monitor activity, coordinate responses to security-related events, manage communications, and support access-related operations with professionalism and care. This role offers the chance to make an impact through strong customer service, attention to detail, and teamwork while representing Allied Universal with agility, reliability, innovation, and integrity.

Position Type: Part Time

Pay Rate: $19.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients, visitors, and staff by carrying out site-specific procedures, coordinating access-related activity, and supporting security-related communications for the location.
• Monitor phones, radios, alarms, cameras, and/or other dispatch systems, document incoming calls and activity, and relay information to onsite personnel in a calm, problem-solving manner.
• Respond to incidents, urgent requests, and critical situations by prioritizing communications, dispatching appropriate personnel, and escalating concerns according to site-specific protocols.
• Maintain detailed logs, reports, and records of incidents, visitor activity, deliveries, and/or after-hours requests to help support daily operations at a financial institution location.
• Conduct regular and random patrol coordination across the business and perimeter, and communicate updates on changing conditions, access concerns, and/or emergency response activity as needed.

Minimum Requirements:

• Be at least 21 years of age.
• Comfort using a computer or tablet is preferred.
• A guard card and/or license is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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