HeartWAP Coordinator

Department: Climate Equity and Impact

Employment Type: Permanent - Full Time

Location: Downtown Boston - Tremont Street

Compensation: $52,088 / year

Description

Key Responsibilities

• Design, develop and implement client outreach strategy to provide adequate application flow for WAP & HWAP monthly production.
• Maintain contact with all appropriate community groups, including ABCD’s APACs and NSCs, and city and state agencies.
• Monitor and maintain compliance with all federal, state and utility income eligible guidelines, client demographic requirements and documentation.
• Design, implement and monitor the integration of office tools used to electronically manage application tracking, administrative, internal and project documentation to ensure compliance.
• Coordinate contractor procurement and manage the annual reviews of licenses, insurance and contracts according to guidelines. 
• Oversee contractor work processes and job assignments in accordance with program guidelines.
• Expand contractor pool when needed.
• Work with the Energy Department’s financial team to forward appropriate data for entry into permanent master file.
• Prepare monthly, quarterly and annual reports across all funding sources including the yearly correlation of data to create the annual funding source reports.
• Monitor systems for application tracking through the intake, incomplete, appeal and verification process.
• Coordinate marketing efforts and special events through the Fuel Assistance and Weatherization staff to maximize efforts.
• Troubleshoot and report all client and vendor requests, issues, and concerns.
• Maintain familiarity with all current state and federal guidelines for determining client eligibility
• Perform other related duties as assigned from time to time.

Skills, Knowledge and Expertise

• Minimum of a high school diploma or equivalent, and three to five years of relevant experience required.
•  Associate’s degree in Social Sciences or related field preferred. 
• Ability to interpret and implement state and federal guidelines for weatherization activities. 
• Strong organizational skills and background in office management required. 
• Ability to communicate effectively in both written and verbal form. 
• Must have the ability to deal sensitively and effectively with individuals of diverse economic and cultural backgrounds.

Why Work Here

• Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.