Supplier Quality Engineer

Job Title: Head of Supplier Quality

Location: Greenford 40 hours per week
Reports to: Supplier Quality Manager

About the role

Supports the Supplier Quality Manager by working closely with suppliers to ensure processes, systems, and products meet customer design intent and quality requirements. The role focuses on supplier verification, defect prevention, root cause analysis, and continuous improvement, while managing customer-specific requirements and providing technical support. It ensures robust product quality through New Product Introduction, minimises quality costs, and safeguards continuity of supply. The position contributes to complex, multi-phase projects, with outcomes reviewed at key milestones by senior management.

Key Responsibilities:

General and Task Management

• Conduct supplier validation and quality audits, lead supplier approval processes (including APQP), and assess manufacturing capability and HSE risks.
• Collaborate with Engineering and suppliers to define process parameters, improve capability, and support new product introduction and first-off approvals.
• Lead root cause analysis and implement corrective and preventive actions, including on-site verification and escalation of unresolved issues.
• Monitor, analyse and report supplier performance through KPIs, PPM, warranty, cost recovery, and quality data to drive continuous improvement.
• Promote and support process improvement initiatives using Lean, Six Sigma, PFMEA, MSA and error-proofing techniques.
• Ensure accurate documentation, compliance with regulatory and PPAP requirements, and provide quality training internally and externally.
• Develop strong stakeholder relationships, manage supplier strategy independently, conduct benchmarking, and communicate progress through reports and presentations.

About You

• Committed to Health, Safety, and Environmental policies.
• Resilient, positive, and adaptable, with the confidence to drive change
• Engages interest and participation of others and has a collaborative approach to working with others
• Self-aware, ethical, and honest, demonstrating moral courage in all interactions.
• Able to work independently, using initiative, as well as contributing to a team
• Committed to continuous learning and professional development
• Knowledge of quality and business systems including, Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA)
• Experience of plastic injection moldings and/or metal forming preferred.
• Lean Manufacturing knowledge
• Knowledge of ISO9001/ISO18001/ISO14001
• Knowledge of measurement techniques and understanding and interpretation of engineering drawings

Qualifications and Experience Levels:

• Degree preferred, HNC or equivalent experience in similar role
• Substantial experience in a volume manufacturing environment,
• Experience of working in Quality Assurance
• Experience of Supplier Quality Development

Why Join Us?

At Brompton, we believe in building a better future through innovation, craftsmanship, and community. As part of the People Experience Team, you’ll be at the forefront of shaping how our people grow, thrive, and contribute to our mission. This is more than a role - it’s a chance to make a lasting impact.

Benefits at Brompton:

Brompton offers you an excellent working environment with enthusiastic colleagues who get along, communicate and co-operate well with each other.  The working climate is informal, but we work hard.  Next to good terms of employment, Brompton offers you the opportunity to work in a responsible and challenging job within a dynamic, international and ambitious environment.  We are all proud to be part of Brompton Bicycle Ltd; we all share the same passion and dedication to the company and the product, despite any differences in cultural backgrounds and skills.

• 9 Day Fortnight – This is a flexible working pattern which individuals can opt in for where an employee works their contractual hours across 9 days instead of 10 days. (i.e. 80 hours across 9 days instead of 10 days). This mean the individual would work an additional hour across Monday to Thursday (across the 2 week period) to gain their Friday off. 
• Brompton Discount - Get ready to bike in style, as all employee’s receive up to 60% off their very own bike and accessories, plus there are discounts for your friends and family too.
• Staff Loan Bike – All employees are eligible to receive a Brompton Bicycle which they can use free of charge for up to 3 months
• Free Breakfast – Unlimited, all-day access to an array of fruit and cereal
• Breakout Areas – Unwind on the mezzanine floor which contains a ping-pong, foosball and pool table and other games like darts and a giant Connect-4!
• Social Activities - Throughout the year enjoy time with your colleagues as we host an annual Summer and Christmas party, annual bike rides (both inside and outside the UK), volunteering activities and family fun days just to name a few.
• Learning and Development - Access to free LinkedIn Learning and opportunity to devote some of your time at work to personal development. We value professional development and actively promote internal promotions and opportunities.
• Benefits - Workplace Pension Scheme, Care and Health Support, Flexible Working, Cycle to Work Scheme and other benefits.
• Mental Health – We provide access to a confidential EAP that offers counselling, resources and support for various mental health challenges.

Brompton was listed amongst the best UK workplaces in 2020 and was awarded silver investors in People Accreditation and London Living Wage Employer in 2021. 

Diversity, Equality and Inclusion Commitment

Regardless of age, disability, race, gender, religion, sexual orientation, culture, educational background, parental status, neurodiversity or disability - whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, we want to hear from you.