Program Management Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Management Manager located in Guadalajara, North.

Reporting to the Director, Program Management, Program Management Manager role is accountable for maintaining efficient manufacturing operations to meet internal and customer expectations. This role focuses on achieving high levels of forecast accuracy, managing manufacturing costs, and project timelines aligned with the overall manufacturing capacity for a customer program. This role requires a strategic leader who can effectively manage resources with cross-functional teams, optimize operational processes, and drive continuous improvement initiatives to maximize customer satisfaction and manufacturing performance.

What a typical day looks like:

• Act as the primary interface with customers, managing communication, solving issues, building long-term relationships, and leading escalations when needed.
• Serve as the central point of contact across multiple internal stakeholders, including internal Program Managers, Global Account Managers (GAMs), Operations, Quality, Finance, and Global IT teams.
• Lead small to medium-sized programs/projects using cross-functional teams (CFTs) from initiation through execution and closure in a fast-paced manufacturing environment.
• Drive program planning activities, including timeline definition, deliverables, and risk mitigation.
• Facilitate and lead cross-functional meetings to ensure alignment on scope, cost, timing, and customer expectations.
• Prepare and present program reviews, financial updates, and status reports to senior leadership and key stakeholders.
• Own program financial management
• Close monitoring of cost, margin, and P&L performance
• Actively participate in and support Lean and continuous improvement initiatives.

The experience we’re looking to add to our team:

• BA/BS/MBA or equivalent work experience
• Advanced experience managing cross-functional teams (CFTs) in a manufacturing environment.
• NPI experience is a strong plus, experience in project or product transfer highly valued.
• Proven client-facing experience with strong stakeholder management and communication skills.
• Solid background in manufacturing.
• Advanced English level (written and spoken).
• Ability to balance technical understanding with strong financial and business focus
• Strong financial acumen with a clear and practical understanding of all P&L components.
• Forecasting and financial tracking tools.
• Strong understanding of internal manufacturing and operational processes.

What you’ll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

MG61

Job Category

Operations

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).