BI Manager

CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we offer an entrepreneurial environment where you’re only limited by your own imagination. In addition to our team-focused environment, we provide industry-leading benefits, called BENEfits4U. Our comprehensive offering includes: affordable medical, dental, and vision care; flexible spending accounts; life insurance; 401k with company match and much, much more.

Job Description

Responsibilities:

1. Demand Manage & Roadmap Ownership:

• Serve as the “front door” for all business requests for new dashboards, reports, and analytics—filtering, scoping, and prioritizing them into a single enterprise BI roadmap so the technical team can focus on deep development work without ad-hoc interruption.
• Own the BI intake and prioritization process, balancing strategic initiatives (e.g., Monthly Business Review pack, KPI scorecards, value creation bridges) against tactical requests using a transparent scoring framework agreed with Senior Leadership.
• Own the automation of the core management reporting package, including the Monthly Business Review (MBR) pack, KPI scorecards, and value creation bridges with reliable refresh schedules, distribution, and drill-down capability.
• Challenge the status quo by identifying opportunities to automate and streamline existing reporting processes, working to decommission legacy reports building the business case and sequencing the work on the roadmap; partner with the Technical Manager on execution, while maintaining clear documentation and change control.
• Develop and maintain the BI roadmap end-to-end including milestones, dependencies, and stakeholder communications; provide regular roadmap reviews to the Senior Leadership Team.
• Track program health metrics—throughput, cycle time, adoption, data quality incidents—and use them to continuously tune intake and prioritization

2. Business Partnership and Empowerment:

• Partner closely with the FP&A and Operations Finance team and senior business leaders (in Operations, Sales, and Procurement) to deeply understand their data needs and challenges and align solutions to strategic priorities.
• Convert vague business problems into clear, structured functional requirements—user stories, acceptance criteria, KPI definitions, and dashboard mockups—before handing off to the IT Technical BI Manager for development.
• Define business acceptance criteria for every BI deliverable and lead user acceptance testing with the business before release.
• Champion data literacy across the organization by training and supporting users on new BI tools, enabling a culture of self-service analytics through enablement materials, best-practice guides, and recurring office hours.
• Present findings and analytical insights to stakeholders at all levels, including senior executives, in a clear and concise manner with actionable recommendations and executive-ready narratives.

3. Data Governance. Definitions & Delivery Partnership:

• Convene business leaders across Finance, Operations, Sales, and Procurement to agree on standardized definitions for core metrics (e.g., how “revenue,” “active customer,” or “on-time delivery” is calculated) so the technical team builds every dashboard from a single source of truth.
• Partner with the IT department to design, develop, and optimize the underlying data infrastructure (ETL processes, data Lakehouse) that feeds our BI tools and ensures scalable, maintainable pipelines.
• Act as the “business owner” of key financial and operational data sets, owning the definitions, governance forums, and approval workflows; the IT Technical BI Manager owns the corresponding technical implementation (data models, lineage, access controls)..
• Partner with the IT Technical BI Manager to estimate development timelines, balance team workload across competing priorities, and manage delivery expectations back to business stakeholders.
• Partner with business data owners and cross-functional stakeholders to lead data validation and reconciliation efforts, leveraging analytical tables, dashboards, and visualizations developed by the Technical Team to ensure data accuracy, consistency, integrity, and alignment with business requirements and reporting standards.
• Serve as the primary liaison between Business/Finance and IT on all data-related projects, managing risks, dependencies, and stakeholder communications while the technical team focuses on execution.

4. Rollout, Adoption & Value Realization:

• Own the launch of every new dashboard and BI capability—communications plan, training curriculum, office hours, and enablement materials—so business users can self-serve from day one.
• Champion data literacy across the organization and build a community of practice for power users; recurring training programs are owned here.
• Track adoption metrics (active users, report usage, self-service ratio) and intervene where adoption lags expectations.
• Measure and report the business impact of delivered BI projects—time saved, decisions accelerated, working capital unlocked—and present ROI of the analytics program to the Senior Leadership Team on a recurring cadence.

If you enjoy innovation, and an opportunity to learn and contribute to a growing organization, CSP is the place for you!