Shipping and Receiving Coordinator

Ensure the efficient, accurate, and timely coordination, processing, tracking, receipt, and delivery of incoming and outgoing parcels, packages, and freight in support of the LMU community.

Position Specific Responsibilities/Accountabilities

• Coordinate all incoming parcel and freight operations for the University community. Receive, inspect, process, record, and track shipments using manual and electronic tracking systems while maintaining accurate delivery documentation, including recipient signatures.
• Coordinate all outbound shipping activities by preparing shipping documentation, processing shipments, and scheduling pickups with UPS, FedEx, and other common carriers. Transport shipments throughout the University using carts, forklifts, and other approved equipment.
• Provide support and coordinate deliveries and temporary storage for the LMU community, including Facilities Management, Marketing and Communications, Information and Technology Services, and Conferences Services.
• Coordinate inbound and outbound shipping activities by responding to emails, phone calls, and other communications from the LMU community. Provide timely information, resolve shipping and delivery issues, and facilitate effective communication between customers, departments, and common carriers.
• Maintain a safe, clean, organized, and efficient warehouse and receiving dock environment by following University safety policies, applicable regulations, and best practices. Ensure work areas remain free of hazards, maintain proper storage of materials, and promote safe operating procedures for personnel and equipment. Maintain required certifications and remain current on safety procedures for the operation of forklifts, carts, pallet jacks, and other material-handling equipment.
• Coordinate, schedule, train, and supervise student employees. Assign daily work, monitor performance and productivity, provide coaching and guidance, and ensure adherence to established operating procedures, customer service standards, and workplace safety requirements.
• Develop and maintain proficiency in all Distribution Center functions to provide operational flexibility and continuity. Perform campus mail delivery as required and coordinate the receipt and dispatch of U.S. mail to and from USPS as needed.
• Perform other duties as assigned.

Loyola Marymount University Expectations

Exhibit behavior that supports the mission, vision, and values of the university.  Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct.  Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

• Typically, High school diploma.  Additional college classes or training are desirable.
• Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.
• A minimum of two (2) years of progressively responsible experience in shipping, receiving, warehouse, logistics, or distribution operations. Experience operating forklifts and other material-handling equipment in a warehouse environment. The ability to obtain and maintain forklift certification in accordance with University requirements. Experience coordinating or supervising the work of student employees or staff is highly desirable.
• Knowledge of the rules, regulations, and operational procedures of common carriers, including but not limited to USPS, UPS, FedEx, and other parcel and freight service providers. Knowledge of shipping and receiving operations, inventory control, recordkeeping, filing systems, and warehouse best practices. Proficiency in computerized shipping, receiving, tracking, and data entry systems. Knowledge of safe warehouse operations, including the proper use of forklifts, pallet jacks, carts, and other material-handling equipment, as well as applicable workplace safety standards and procedures.
• Ability to quickly learn and adapt to all Distribution Center operations, policies, procedures, and technologies. Ability to maintain detailed and accurate manual and computerized records while utilizing shipping, receiving, and parcel tracking systems. Demonstrated ability to prioritize and process a high volume of incoming, outgoing, and intracampus shipments within established daily deadlines. Ability to communicate clearly, professionally, and effectively with common carriers, vendors, faculty, staff, students, and other members of the LMU community. Strong organizational, problem-solving, and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency in mathematics and basic accounting, bookkeeping, and financial reconciliation principles. Strong interpersonal, verbal, and written communication skills, with the ability to interact professionally and effectively with faculty, staff, students, vendors, common carrier representatives, and individuals at all levels of the University. Demonstrated problem-solving, organizational, and customer service skills, with the ability to exercise sound judgment in a fast-paced operational environment. Proficiency in the use of computerized shipping, receiving, parcel tracking, inventory management, and Microsoft Office applications.

COMPLEXITY: Ability to meet daily deadlines in processing an average volume of 60-100 parcels or shipments. Problem solving capabilities and organizational skills needed to coordinate equipment schedules, accounting functions, and related tasks.  Effectively utilize student staff and existing facilities to perform job related tasks in the most efficient manner possible with concern given to the needs of the customer.

RESPONSIBILITY FOR ASSETS: Responsible for expensive material processed, without fail, on a timely basis.  These materials include, but are not limited to, the following: Incoming shipments of printing materials, products, needed in the science and health center as well as for the rest of the LMU community.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must constantly stand, walk, use fingers to hold and handle objects, speak clearly, hear, and see both near and far with depth perception and color vision.  Frequently must lift up to 100 pounds, stoop, and reach.  Occasionally must sit, carry, push, and pull up to 100 pounds, climb, balance, kneel, crouch, and crawl.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasionally must work in confined spaces. Frequently exposed to extreme heat, temperature changes, and noises over 80 decibels.  Occasionally exposed to wetness and humidity.

MENTAL DEMANDS: Mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires constant calculating, sustained concentration, reasoning, judgment, resourcefulness, analytical ability, ingenuity, and work on a variety of interrelated tasks with constant interruptions.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position.

#HERC# #HEJ#

Staff Regular

Salary range

$22.26 - $26.68 Salary commensurate with education and experience.

Please note that this position may not be eligible for visa sponsorship now or in the future.

Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit www.lmu.edu for more information.)

LMU is committed to providing equal access to employment opportunities and ensuring a comprehensive recruitment and selection process for all applicants.

 

Individuals who require a reasonable accommodation to participate in any stage of the application, interview, or selection process may contact Human Resources at [email protected] or by phone at (310) 338-2723. Applicants who use relay services or other assistive communication technologies are welcome to utilize those services when contacting Human Resources.

 

When contacting Human Resources, please include the job posting number, title of the position and department for which you are applying. Applicants are not required to disclose the nature of a disability or provide medical information when requesting an accommodation during the recruitment process.

 

LMU will work with applicants in a timely and interactive process to identify and provide reasonable accommodations consistent with applicable federal and state law.