- Location
- USA, remote · Tampa, Florida, United States
- Workplace
- Remote
- Department
- BPO Delivery
- Source
- Greenhouse
Description
Full-Time Temporary Position
**Job Description:**
We are seeking a detail-oriented and organized Project Coordinator to join our team and provide essential administrative support to a group of Tier 1/ Tier 2 technical technicians. This role is crucial in managing schedules, documentation, data entry, and effective communication to ensure a smooth operational flow for our technical projects and client interactions.
Key Responsibilities:
**Data Entry and Recordkeeping:**
- Accurately input technical data into databases and ability to navigate the client existing database.
- Maintain and update client information, and generate progress reports.
**Document Management:**
- Create and maintain technical documentation, including service reports and repair logs.
- Ensure proper filing and retrieval systems for documentation.
**Communication Management:**
- Relay information between clients and technicians and coordinate communication with internal departments.
**Required Skills and Qualifications:**
- Strong organizational and time management skills to efficiently handle multiple tasks and deadlines.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for effective data entry, document creation, and communication.
- Excellent verbal and written communication skills to interact clearly with clients and technical staff.
- Attention to detail to ensure accuracy in data entry and documentation.
- Understanding of technical terminology related to IT and POS systems to support technicians effectively.
- Ability to work independently and collaboratively as part of a team.
Join our team and contribute to the success of our technical operations while enhancing your skills in a supportive environment!
Skills
Excel
