(USA) Manager, Project Management

Position Summary...

What you'll do...

Role summary:
The (USA) CRM Project Manager will lead the expansion of CRM capabilities across international marketplaces by driving scalable, compliant, and standardized communication strategies. This role is responsible for overseeing cross-functional CRM initiatives, ensuring data hygiene, governance, and system integrity across global platforms while supporting market-specific business requirements. The position partners with Product, Engineering, Legal, Privacy, and regional business teams to ensure all mass communications adhere to GDPR and other applicable global data privacy regulations.  Success in this role requires strong program management, stakeholder leadership, and expertise in CRM platforms, data quality, and international privacy compliance.
About the team:
The Marketplace Acquisition CRM Team leads the strategy, governance, and execution of scalable customer relationship management initiatives across global marketplaces. The team ensures data integrity and standardizes processes to enable accurate audience segmentation and effective communications. Collaborating with Product, Engineering, Legal, Privacy, and regional business teams, it establishes governance frameworks that comply with GDPR and other privacy regulations. The team drives CRM capability expansion, automation, and operational best practices to deliver compliant, personalized, and data-driven customer engagement at scale across international markets.
What you'll do:

• Develop and maintain relationships with project sponsors and stakeholders, ensuring clear communication of requirements and documentation.
• Collaborate with stakeholders to assess costs, establish return on investment, and secure management approval for resources.
• Create and execute communication plans detailing status updates and minimizing change impacts.
• Manage multiple projects by developing schedules, monitoring budgets, and aligning project requirements to achieve objectives.
• Identify and escalate project changes, ensuring adherence to project management standards and continuous improvement.
• Provide supervision, mentoring, and development opportunities to associates, fostering accountability and performance.
• Promote ethical standards and compliance with company policies throughout project execution.

What you'll bring:

• Proven expertise in managing multiple medium-scale projects or workstreams with successful delivery.
• Strong stakeholder management skills, including building and maintaining effective relationships.
• Ability to develop and communicate detailed project plans, schedules, and status updates.
• Experience in monitoring budgets, costs, and ensuring adherence to project management standards.
• Commitment to ethical standards, integrity, and supporting company values.
• Leadership experience in hiring, mentoring, and developing team members.
• Adaptability and a continuous improvement mindset to drive project and team success.
• Excellent communication skills to influence and collaborate across functions.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00 - $130,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
Bachelor’s degree in Business, Finance, Computer Science, or related field and 2 years’ experience in project management, business, operations, or related area OR 4 years’ experience in project management, business, operations, or related area.
1 year’s experience working in cross-functional teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Data analytics and project management systems, Supervisory experience

Masters: Business

Project Management - Project Management Professional - Certification, Six Sigma Green Belt - Certification

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.