- Location
- Corporate - Springdale, Arkansas, United States of America
- Type
- Full-time
- Seniority
- Senior
- Experience
- 7+ years
- Source
- Workday
Description
Internal Management & Management Support Applicants:
Automatic notification to your current manager will be initiated upon selection for interview. This applies to all current P or M level candidates.
Relocation Assistance Eligible:
NoReferral Payout Eligible:
NoContinue growing with our family.
Our team members make it happen. If you want to continue to grow in a new role internally and see a position that looks right for you, we encourage you to apply!
Thanks for your commitment to Tyson Foods.
Management Level:
P5Job Summary:
The Senior Program Manager is responsible for overseeing the end-to-end management of the broker partnership and leading the tech program for store-level deli labor. This role ensures broker-delivered services, training deployment, and operational execution align with Walmart Deli standards, labor strategies, and business objectives. The Senior Program Manager serves as the primary connector between brokers, field operations, training platforms, and internal stakeholders to drive consistency, adoption, and performance at store level.
Essential Duties and Responsibilities:
Serve as the primary point of contact for the deli broker partner, ensuring alignment to expectations, scope of work, and performance standards
Establish and manage broker governance, including cadence calls, performance reviews, issue resolution, and escalation processes
Define, track, and report on broker KPIs related to training delivery, store coverage, execution quality, and field readiness
Partner with Legal, Finance, and Procurement to support contract management, renewals, and compliance
Ensure broker activities align with Deli operational priorities, labor models, and food safety requirements
Identify opportunities to improve broker effectiveness, efficiency, and value delivery
Develop and manage integrated program plans, timelines, dependencies, and milestones
Provide clear, concise status updates and insights to senior leadership and key stakeholders
Champion the adoption of AI and automation capabilities across deli programs to improve training effectiveness, operational consistency, and real-time performance visibility
Education:
Bachelor’s degree in Business or related field (or equivalent experience)
Work Experience:
7+ years of experience in program management, operations, training, or vendor management
Experience managing third-party vendors or broker relationships
Strong understanding of store operations, labor models, or frontline workforce enablement
Proven ability to lead cross-functional initiatives without direct authority
Excellent communication, influencing, and problem-solving skills
25% travel
Licensure, Registration and/or Certification:
Special Job Competencies:
Supervisory:
Travel:
Work Shift:
1ST SHIFT (United States of America)For Professional Management levels, internal applicants should either upload a resume to their application OR complete their application fully showing current and past work experience in the sections provided.
The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.
Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.
CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here.